Important Notice: Please begin updating all your Zoom applications to version 5.0 or higher. After May 30, 2020, all Zoom applications on older versions will receive a forced upgrade when trying to join meetings as GCM Encryption will be fully enabled across the Zoom platform. Learn more on how to update your Zoom application or update now.

Note: As our world comes together to slow the spread of COVID-19 pandemic, the Zoom Support Center has continued to operate 24x7 globally to support you. Please see the updated Support Guidelines during these unprecedented times.

Mac OS X 64-bit Support Announcement Follow

As a result of Apple’s announcement that they will be transitioning to 64-bit applications, we plan to support 64-bit technology to meet this requirement. Our timeline is as follows:

  • Desktop Client: June 2018
  • Outlook Plugin: June 2018
  • Zoom Room Mac: September 2018

Zoom is dedicated to supporting Mac OS in both 32-bit and 64-bit on generally available OS versions. Given the dynamic nature of Beta OS releases, the Zoom experience may vary, and we recommend only using a generally available OS.