Setting Up Zoom Rooms on ChromeOS Follow

Overview

Zoom Rooms can be deployed on a Google Chrome OS device, such as Chromebox or Chromebase. Learn more about verified Chrome OS platforms, as well as verified platforms running Mac OS and Windows.  

This article explains how to deploy Zoom Rooms on Chrome OS: 

  • Deploying in Kiosk Mode
  • Create an Organization Unit for grouping Chrome OS Zoom Rooms devices

Prerequisites

Instructions

Deploying in Kiosk Mode

Before starting the Zoom Rooms setup process, you must deploy your Chrome OS device in kiosk mode in the Google Admin console.

To deploy your Chrome OS device in kiosk mode: 

  1. Purchase Chrome Enterprise or Single App Kiosk license from Google.
  2. Enroll Chromebox/Chromebase devices in the managed domain.
  3. Specify the Zoom Rooms app in Google admin console kiosk settings and set as auto-launch.

Create an Organization Unit for grouping Chrome OS Zoom Rooms devices

You will need OU (Organization Unit) to set group policy for Chrome OS Zoom Rooms devices. You can create an OU and enroll Chromebox/Chromebase devices into it, or you can move the already enrolled devices into a newly created OU.

How to create an OU (Organization Unit)

  1. In Google Admin Console, click main menu, select Directory, then Organization Units.

  2. On the OU management page, click +.
  3. Enter a name for this OU, and click CREATE

Create an account for Chrome OS Zoom Rooms device enrollment

Chromebox/Chromebase devices need enroll with a pre-created account linked with the created OU in order to apply the group policy.

  1. In Google admin console, click main menu, select Directory → Users, click Add new user.
  2. In the Add User dialog, enter user name, then select the OU for Chrome OS ZR deployment.

  3. After the OU for Chrome OS ZR & enrollment account are created, proceed to enable auto enroll devices into the OU.
    Note: By default, all new enrolled devices are assigned to the top-level OU. If this step is skipped, you will need to manually move the Chrome OS ZR devices into the appropriate OU.

Check Settings for the OU

  1. In Google admin console, click main menu, select DevicesChrome Management, then select User settings.

  2. On the User Settings page, select the OU for Chrome OS ZR in the left panel to make sure following settings will be applied to correct OU.
  3. Find section Enrollment Controls → Device Enrollment, change to Place Chrome device in user organization.

Set Device Settings to launch Chrome OS ZR as kiosk app for the OU

  1. In the Google admin console, click main menu, select DevicesChrome Management, then select Device settings.

  2. On the Device Settings page, first select the OU for Chrome OS ZR in the left panel to make sure following settings will be applied to correct OU

    The following settings are required:
    • Kiosk Settings → Kiosk Apps, need add the Zoom Rooms app into the list
      click Manage Kiosk Applications, select Chrome Web Store, enter the App ID (hhngnomgimemifinhdlekfpklinlbmlp), click Add after it is shown


    • Kiosk Settings → Auto-Launch Kiosk App, select the Zoom Rooms app
      if you can't see the app in the list, back to previous step
    • Sign-in Settings → User Data, make sure Do not erase is selected
      If Erase all local user data is selected, Chrome OS ZR will be back to not login state after restart, making the room unusable.
    • Device Update Settings → Auto Update Settings → Auto Update, set to Stop auto-updates, and let Chrome OS ZR App control the system update
      this is to avoid Chrome OS system update potentially breaking some Zoom Rooms features, let our App control the system update
    • Other → Time Zone, set proper policy
      Zoom Rooms does not have a setting for timezone, we use device local time
      You can set a unified time zone for all devices under this OU if it is applicable.
      You can also let system auto determine the timezone by selecting Send all location information.
    • If CFM (Chromebox for Meetings) remote controller is used, set keyboard top row keys to Function Key mode
      Google admin main menu → Devices → Chrome Management → App Managment → Zoom Rooms app → Kiosk Settings
      if this item is not enabled, mute & menu button of remote controller won't work

Enroll Chromebox/Chromebase devices into the OU & start using Chrome OS ZR

Device enrollment must be done before any user logs in to the Chrome devices. Reset the device to restart enrollment if any user has signed in.

  1. In the first login screen, press Ctrl + Alt + E to switch to Enterprise Enrollment mode, use the account email (in this example testtest@zipow.com) to login, then the device will be enrolled to the linked OU.
    For more details, check https://support.google.com/chrome/a/answer/1360534?hl=en
  2. After the enrollment is successful, Chrome OS ZR will be auto launched, activate a room with admin account or activation code to start using it.

 

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