How to Unassociate a Member Account and Convert to an Individual Account Follow

Overview

As a Member on a paid Pro, Business, Education, Enterprise, or API Partner plan, you have to the option to remove your existing user account and convert to an individual Basic (Free) plan with the option to purchase your own license.  

Prerequisites

  • Must be a Member on a paid Pro, Business, Education, Enterprise, or API Partner  Zoom account

Instructions

  1. Login to the Zoom web portal and navigate to the Account Profile page.
  2. Click Unassociate and create your own account.     Unassociate.png
  3. Click Yes to confirm that you would like to unassociate and create your own account.
    Confirm.png
  4. You will be redirected back to your Account Profile and briefly shown a message that you have successfully unassociated your account.
    Unassociate_Success.png
  5. Your Account Profile page will now show you as the Owner on a Free account.  You can now subscribe to a paid plan.   
    Profile_Unassociated.png



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