Polycom VVX Series Auto-Provisioning Guide Follow

Overview

This guide is ONLY for Polycom VVX series Auto-Provisioning.  

The successful deployment of auto-provisioning allows users to enable the service of VoIP devices instantly by several simple clicks without tons of hand-on operations.  

This article covers:

Prerequisites

  • Polycom VVX series device

Instructions

If your Polycom VVX is a brand new (out-of-box) phone, skip the factory reset and proceed to Polycom VVX Auto-Provisioning Setup.

If your Polycom VVX is a used phone or you are not sure, you will first need to reset the existing configuration to factory default via the phone GUI as follows:

Reset Device to Factory Default - Polycom VVX

  1. On your phone, press the Home icon then select Settings to access the advanced menu.  
    Poly_Home_Settings.png
  2. Select Advanced then Administration Settings 
    Note:  When you select Advanced, you will be prompted to enter a password.   This is the administrator password.  If you do not know this password, you can try the default password of 456 OR contact the phone vendor for further assistance. 
    Poly_Advanced_Admin.png
  3. Scroll and select Reset to Defaults then select Reset To Factory.
    Poly_Factory_Reset.png
  4. Press Yes to complete factory reset.
  5. Proceed to Polycom VVX Auto-Provisioning Setup

 

Polycom VVX Auto-Provisioning Setup

  1. On your phone, press the Home icon then select Settings.
    Poly_Home_Settings.png
  2. Next, navigate to Status > Network > TCP/IP Parameters > IPv4 Addr and make note of the IPv4 address. 
    Poly_Status_IPv4.png
  3. Open your web browser and enter the <IPv4 address> from Step 2 to access the web configuration page.
    Poly_Web_Config.png
  4. From the Settings menu select Provisioning Server.
    Poly_Prov_Server.png
  5. From the Provisioning Server menu, change the following settings: 
    • Server Type:  HTTPS
    • Server Address:  Enter the Auto provisioning URL for the device model as follows:  https://provpp.zoom.us/api/v2/pbx/provisioning/Polycom/<model_name>
      Note:  You must change <model_name> accordingly in the above URL. The model name must be in lowercase with no spaces.
      Example: https://provpp.zoom.us/api/v2/pbx/provisioning/Polycom/vvx601
    • Server User:  Delete default value & leave field blank.
    • Server password:  Delete default value & leave field blank.
      Poly_Prov_Server_2.png
  6. From the DHCP menu, select Boot Server and change it to Static.
    Poly_DHCP.png
  7. Click Save to complete configuration. 
    Note: Your phone will automatically reboot. 

 

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