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Certified Zoom Phone devices Follow

Overview

The table below provides the list of supported phone devices for Zoom Phone. You can also see a list of supported features. Before you add devices to Zoom Phone, see an overview of the provisioning process.

Note:

  • Recommended devices are tagged with a star icon ★.
  • Desk phones must support TLSv1.2 to work with Zoom Phone.

This article covers:

 

Desk phones

AudioCodes

Note:

Model Name

Mutual
TLS

Assisted provisioning

Firmware version supported

Zero
touch provisioning

405 IP Phone ★

Yes

 Yes 2.2.16.311 Yes
405HD IP Phone ★

 Yes

 Yes 2.2.16.311 Yes
420HD IP Phone ★  Yes Yes 2.2.16.311 Yes
440HD IP Phone ★  Yes Yes 2.2.16.311 Yes
445HD IP Phone ★  Yes Yes UC_3.4.0.14.4 Yes

 

Cisco

Note: 

  • You must have the latest firmware version listed below for your device to work properly. Click the firmware version in the table below to download it.
  • Only Cisco multi-platform (MPP) phones are supported by Zoom Phone. This is indicated by 3PCC, 3PC, or 3PW after the model number.

Model

Mutual
TLS

Assisted provisioning

Firmware
version
supported

Zero
touch provisioning

7821 / 7841 IP Phone 
(multi-platform versions)

Yes

Yes

11.2.3

No

8841 / 8861 IP Phone (multi-platform versions)

Yes

Yes

11.2.3

No

8851 IP Phone (multi-platform versions)

Yes

Yes

11.2.3 

No

 

Polycom

Note:

  • You must have the latest firmware version listed below for your device to work properly. Provisioned Polycom devices will automatically upgrade to the latest supported firmware version.
  • If you're performing assisted provisioning, you'll need the assisted provisioning URL.
  • Zoom does not guarantee the performance of analog devices or applications connected to Analog Telephone Adaptors (ATA).
  • Zoom only works with Polycom devices that are running at least version 4.0.0 of the UCS firmware. In previous versions (Polycom SIP software 3.x or earlier), upgrading from the phone's web interface, registration, and provisioning will not work with Zoom. This restriction does not apply to OBi Analog Telephone Adapters (ATA).
  • Polycom VVX OBi edition phones are not supported.

Model name

Mutual
TLS

Assisted
provisioning

Firmware version supported

Zero
touch provisioning

OBi302 Analog Telephone Adapter (see note A) ★

Yes

 Yes  3.2.2  No

OBi508vs Analog Telephone Adapter (see note A) ★

Yes

 Yes 4.0.5  No

VVX 101 Business Media Phone

Yes

Yes

 5.9.3.2857 Yes

VVX 150 Business IP Phone ★

Yes

 Yes 5.9.3.2857 Yes

VVX 201 Business Media Phone

Yes

 Yes 5.9.3.2857 Yes

VVX 250 Business IP Phone ★

 Yes

Yes

5.9.3.2857

Yes

VVX 300 Business Media Phone

 Yes

Yes

5.9.3.2857

Yes

VVX 301 Business Media Phone

 Yes 

Yes

 5.9.3.2857

 Yes

VVX 310 Business Media Phone

Yes

Yes

5.9.3.2857

Yes

VVX 311 Business Media Phone

Yes

Yes

5.9.3.2857

Yes

VVX 350 Business IP Phone ★

Yes

Yes

5.9.3.2857

Yes

VVX 400 Business Media Phone

Yes

Yes

5.9.3.2857

Yes

VVX 401 Business Media Phone

Yes

Yes

5.9.3.2857

Yes

VVX 410 Business Media Phone

Yes

Yes

5.9.3.2857

Yes

VVX 411 Business Media Phone

Yes

Yes

5.9.3.2857

Yes

VVX 450 Business IP Phone ★

Yes

Yes

5.9.3.2857

Yes

VVX 500 Business Media Phone
(Dec. 2011, note B)

Yes

 Yes 5.9.3.2857 Yes

VVX 501 Business Media Phone ★

Yes

 Yes 5.9.3.2857 Yes
VVX 600 Business Media Phone Yes Yes

5.9.3.2857

Yes
VVX 601 Business Media Phone ★ Yes Yes 5.9.3.2857 Yes

SoundStation IP 5000
(Mar. 2010, note B)

Yes

Yes

4.0.14.1580

No

SoundStation IP 6000
(Jan. 2010, note B)

Yes

Yes

4.0.14.1580G
(displayed as 
4.0.14.1580
after upgrade)

No

SoundPoint IP 335
(Oct. 2009, note B)

Yes

Yes

4.0.14.1580

No

SoundPoint IP 550
(Dec. 2009, note B)

Yes

Yes

4.0.14.1580

No

SoundPoint IP 650
(Jul. 2009, note B)

Yes

Yes

4.0.14.1580

No

Trio 8500 ★

Yes

Yes

5.9.0.11421

No

Trio 8800 ★

Yes

Yes

5.9.0.11421

No

 

Yealink

Note:

  • Yealink phones are only allowed to use zero touch provisioning one time. If you need to re-provision a Yealink phone, you must use assisted provisioning.
  • You must have the latest firmware version listed below for your device to work properly. Provisioned Yealink devices will automatically upgrade to the latest supported firmware version.
  • If you're performing assisted provisioning, you'll need the assisted provisioning URL.

Model

Mutual
TLS

Assisted provisioning

Custom firmware supported

Zero
touch provisioning

CP920 Conference Phone ★

 Yes Yes 78.84.3.3 Yes

CP960 Conference Phone ★

Yes

Yes

73.83.3.5

Yes

T21P E2 Entry Level IP Phone

Yes

Yes

52.84.3.4

Yes

T23G IP Phone

Yes

Yes

44.84.3.3

Yes

T27G IP Phone

 Yes Yes 69.84.3.3 Yes

T29G IP Phone

 Yes Yes 46.83.3.3 Yes

T40G IP Phone

 Yes Yes 76.84.3.3 Yes

T41P IP Phone

 Yes Yes 36.83.3.3 Yes

T42G IP Phone

Yes

Yes

29.83.3.3

Yes

T42S IP Phone ★

Yes

Yes

66.83.3.6

Yes

T46G IP Phone

Yes

Yes

28.83.3.3

Yes

T46S IP Phone ★

Yes

Yes

66.83.3.6

Yes

T48G IP Phone

Yes

Yes

35.83.3.3

Yes

T48S IP Phone ★

Yes

Yes

66.83.3.6

Yes

T53 IP Phone ★

 Yes

Yes

95.84.3.1

Yes 

T53W IP Phone ★

Yes

Yes

95.84.3.1

Yes

T54W IP Phone ★

  Yes Yes 96.84.3.1 Yes

T56A Smart Media Phone ★

Yes

Yes

58.83.3.8

Yes

T57W IP Phone ★

Yes

Yes

97.84.3.1

Yes

T58A Smart Media Phone ★

Yes

Yes

58.83.3.8

Yes

VP59 Video IP Phone ★

Yes

Yes

91.283.3.5

Yes

W56P Wireless IP Phone

Yes

Yes

25.81.3.4

Yes

W60P Wireless IP Phone ★

 Yes Yes 77.83.3.4 Yes

 

Note (A): Zoom support for ATA devices is currently in preview status. We have validated the use case of a single analog phone assigned to an ATA device. We have not yet tested other applications such as faxing or paging. ATA devices often support multiple ports. However, when performing zero touch or assisted provisioning, Zoom Phone will treat each ATA device as a single phone device to be associated with a single phone user. You cannot assign different analog phones or phone lines to different users on the same ATA. 

Note (B): Polycom end-of-sale models with a date of manufacture that is older than the date noted are unable to support Zoom's security requirements and cannot be used with Zoom Phone. The manufacturing date is usually identified by a sticker on the bottom of the phone.

 

Pagers and intercom

Algo

Zoom Phone supports the following Algo SIP-based paging and intercom devices:

  • 8301 Paging Adapter and Scheduler
  • 8186 SIP Horn
  • 8201 SIP PoE Intercom

See the Algo configuration guide for more information.

CyberData

Zoom Phone supports the following CyberData SIP-based paging and intercom devices. Click the links to view the configuration guide and list of models:

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