Viewing Call Logs Follow

Overview

The call log displays a record of all incoming and outgoing calls to phone users in the account. You can filter data by date, call type (inbound or outbound), and site.

This article covers:

Prerequisites

  • Pro, Business, or Education account
  • Account Owner or Admin Permissions
  • Zoom Voice license

View Call Log for All Users

  1. Log in to the Zoom web portal and navigate to the Call Log page.
  2. Use the controls at the top to filter data by date, call type (inbound or outbound), and site. You can also use the search bar to search for a specific phone user, phone number, or extension.

View Call Log for a Specific User

Follow these steps if you want to display the call log for a specific phone user and be able to view only missed calls.

  1. Log in to the Zoom web portal and navigate to the Phone Users page.
  2. Click the name of the user you want to see the call log for.
  3. Next to User Portal, click Call Log.
  4. Use the controls at the top to filter data by date and search for a specific contact or phone number.
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