New Updates For Zoom Phone Follow

Upcoming Release

Details about upcoming releases will be posted as they become available.


Current Release

July 13, 2019

New and Enhanced Features

  • Supported Devices 
    The following devices are now supported:
    • Analog Telephone Adapters (ATA): Polycom OBi302, Polycom OBi508vs
      Note: Zoom does not guarantee the performance of analog devices or applications connected to ATA devices.
    • IP Phone: Cisco SPA525G2

May 19, 2019 

Changes to Existing Features

  • Additional Supported Devices
    Zoom Phone supports additional devices.
    • Polycom: SoundPoint IP 335 / IP 550 / IP 650, Trio 8500 / 8800
    • Yealink: CP960 / T53 / T53W / T54W / T57W / VP59
    • Cisco: 7821 / 7841 and 8841 / 8861 (multi-platform versions)

Resolved Issues

  • Minor Bug Fixes

Previous Releases

April 7, 2019

Changes to Existing Features

  • Administrator Features
    • Support for Auto Provisioning of Polycom and Yealink Devices
      Devices will automatically configure themselves out of the box using Polycom Zero-Touch Provisioning (ZTP) and Yealink Redirection and Provisioning Service (RPS) if they have been registered on the Zoom web portal.
    • Additional Supported Devices
      Zoom Phone supports additional Polycom and Yealink devices.
      Polycom: VVX 101, VVX 300, VVX 301, VVX 311, VVX 400, VVX 410, VVX 411, VVX 501, VVX 600, IP 6000
      Yealink: T23G, T27G, T29G, T40G, T41P, T42G, T46G, T48G, W56P, W60P, CP920

Resolved Issues

  • Resolved an issue where users are unable to receive (and answer) calls for Call Queues and Delegated calls on desk phones
  • Minor Bug Fixes

February 2, 2019

Changes to Existing Features

  • Change music when placing a call to a ringtone
    When placing a call, users will hear a ringtone when waiting to connect rather than music.

Resolved Issues

  • Minor Bug Fixes

January 22, 2019

New and Enhanced Features

  • Zoom Introduces Zoom Phone
    Zoom Phone is a cloud phone system available as an add-on to Zoom’s platform. Support for inbound and outbound calling through the public switched telephone network (PSTN) and seamlessly integrated telephony features enable customers to replace their existing PBX solution and consolidate all of their business communication and collaboration requirements into their favorite video platform.
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