Important Notice: Please begin updating all your clients to Zoom 5.0. After May 30, 2020, all Zoom clients on older versions will receive a forced upgrade when trying to join meetings as GCM Encryption will be fully enabled across the Zoom platform. Click here for more information on the changes and how to update your Zoom application or download now.

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Using a Touch Screen Monitor as a Zoom Rooms Display Follow


You can disable the touch screen driver on Windows if you have a touch screen monitor but don't want to use Zoom Rooms for Touch. This will allow you to use a touch screen monitor as a regular Zoom Rooms display.

Note: If you are using version 4.5.0 (1032.0906) or higher, this can be disabled from the controller or web interface.


  • Zoom Rooms for Windows version 4.0.44731.0823 or higher
  • Windows PC version 10.x or higher with a touch screen


  1. Log in to your Windows PC as an admin.
  2. Exit the Zoom Rooms for Touch application if it is running.
  3. Hold down the Windows key and press S, then enter "device manager".
  4. Click Device Manager.
  5. Double-click Human Interface Devices to expand it.
  6. Right-click HID-compliant touch screen, then click Disable device.
  7. Click Yes to confirm.

    You will see an icon beside HID-compliant touch screen to indicate it's been disabled.
  8. Open Zoom Rooms. 
    The monitor will be used as a regular Zoom Rooms display.