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Zoom Support Maintenance: 9/18/2021

Date and time: 9/18/2021 at 1PM PST for 10 hrs 30 min

We will be performing routine maintenance for Zoom Support. During this time, users may experience system delays or longer than expected wait times when contacting Zoom Support via phone, chat or web submission. All other request methods, based on your plan, will be available during this time. Please refer to https://support.zoom.us/hc/articles/201362003 for available contact options.

Affected components: Zoom Support Center

Broadcasting a Zoom meeting Follow

Overview

In this article, we will discuss the hardware needed to stream an existing production setup. This setup assumes existing camera or camera switching device output via SDI or HDMI, primary content or content switching via HDMI, and professional program audio output. We will walk through the optimal capture devices used for a simple setup

Prerequisites

  • A Licensed user with the Webinar Add-on (500, 1000, 3000, 5000, 10000, or 50000)
  • Zoom desktop client for Windows or macOS: version 3.0 or higher
  • 1.8Mbps up/down for 1080p
  • Existing production video system
  • Existing production audio system

Hardware Overview

Pictorial_Schematic_-_Broadcast.png

Equipment List

Computer

  • Streaming computer that meets the minimum specifications
    • Quad Core Intel i5 2.3Ghz or higher processor
    • 8 GB RAM, Dual Slot
    • Adequate i/o - Anker USB-C Hub for Mac users
      • 1x USB 2.0
      • 1x USB 3.0
      • 1x Ethernet
  • Monitoring computer with headphones for stream validation

Video Capture

Audio Capture

Configuration

Note: These configurations are for BROADCAST and STREAMING only. 2-way communication is NOT possible with these settings, and would require display(s), microphones and speakers with appropriate audio processing.  See design guides for preferred Zoom Rooms hardware designs

  1. Prepare for your broadcast.
  2. Launch Zoom and select your devices
  3. Preserve Original Sound
    • This must be enabled at the account, group or user level.
    • Go to Settings>Audio>Advanced> Click "Show in-meeting option to "Enable Original Sound" from microphone
      • As this is a one-way broadcast, we will not need to transmit any audio processing such a acoustic echo cancellation, noise reduction or auto gain control.
      • In Meeting, click "Enable Original Sound" to optimize the audio from the microphone capture
  4. Enable Group HD Full HD 1080p
    • This must be enabled at the account, group or user level.
    • See the Group HD Article
  5. Test your setup by joining the meeting with another computer.
    1. Validate video quality
    2. Validate audio quality & level

For a full Zoom Rooms studio experience, please see ProAV Production Studio (2-5 People)