Enabling and Using Click to Dial Follow

Overview

Zoom Phone users can enable the click to call feature to automatically call a number by clicking on the phone number. Click to dial works on applications that support hyperlinks, like browsers, email/calendar clients, Microsoft Office, etc.

This article covers:

Prerequisites

  • Zoom desktop client for Mac or Windows
  • Zoom Phone license

Enabling Click to Dial 

  1. Type "default apps" in the Windows search bar.
  2. Click Default apps in the search results.
  3. Scroll down and click Choose default apps by protocol.
  4. Find CALLTO, click Choose a default, then select Zoom Meetings. If you already have an app assigned, click it and select Zoom Meetings.
  5. Find TEL, click Choose a default, then select Zoom Meetings. If you already have an app assigned, click it and select Zoom Meetings.

Using Click to Dial

  1. Click on a phone number located in a program that supports hyperlinks like Microsoft Office. The phone number must be properly tagged with callto or tel protocols. Usually, you can hover the phone number to see if it's tagged.
  2. When prompted, select Zoom Meetings. Select Always use this app if you want to automatically open Zoom when you click on a phone number.

    Zoom Phone will dial the selected number.
  3. Click the phone icon to call the number. Learn more about making and receiving phone calls in Zoom Phone.

Using Click to Dial (Web Browsers)

  1. Open a web browser.
  2. Click on a phone number located on a website. The phone number must be properly tagged with callto or tel protocols. You can hover a phone number to see if it's tagged.
  3. When prompted, click the option to choose an app to open the link.
    • Chrome: Click Open Pick an app.
    • Firefox: Select Pick an app and click Open link.
  4. When prompted, select Zoom Meetings. Select Always use this app if you want Zoom to be the default option when you click on a phone number in your browser.
  5. Zoom Phone will dial the selected number.
  6. Click the phone icon to call the number. Learn more about making and receiving phone calls in Zoom Phone.

Note: If you selected Always use this app when prompted by Windows, Zoom will be the default option the next time you click on a phone number.

Chrome: Click Open Zoom Meeting to dial the number using Zoom Phone. Click the checkbox if you want Chrome to automatically open Zoom when you click on phone numbers.

Firefox: Select Zoom Meetings and click Open link. Click the checkbox if you want Firefox to automatically open Zoom when you click on phone numbers.

  1. Open FaceTime.
  2. From the main menu, click FaceTime > Preferences.
  3. Click the Settings tab.
  4. In the Default for calls field at the bottom of the window, select zoom.us.
    Note: If zoom.us is not visible in the list of options, sign out and sign back in to your Mac.
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