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Getting started with the Zoom App Marketplace Follow

Overview

The Zoom Marketplace helps you find apps that can integrate with Zoom to enhance your experience using the software. Users can search for different categories of apps and install them from the marketplace website. The pre-approval to install an app is also controlled from the marketplace website by account owners and admins.

To learn more about managing the Zoom App Marketplace, please refer to the Marketplace admin guide 

This article covers:

Prerequisites

  • Zoom account for installing apps
  • Owner or admin privileges for configuring pre-approval

Searching for Apps on Marketplace

  1. Navigate to https://marketplace.zoom.us/ and sign in.
  2. Search for apps by:
    • Entering text into the search bar.
    • Selecting a category.
    • Filtering the apps by compatibility, approval state, and who can install.

Installing Apps

  1. After performing a search, click the app icon to select it.
  2. Click Install.
  3. If you see the Request pre-approve option instead, that means that your account owner or admin needs to approve the app before it can be installed. Click Request pre-approve to send a request to your owner/admin.

Configuring pre-approval

To have more control over Integrations used by members of the account, an admin can require pre-approval of apps before they can be installed. The admin can pre-approve apps that are already cleared for use, or members of the account can request approval, which will notify admins of the request. 

By default, any single-user account that has not yet accessed Marketplace has pre-approval disabled, whereas multi-user accounts that have not yet accessed Marketplace have pre-approval enabled. Single-user accounts will be reminded of pre-approval settings upon adding an additional user(s). 

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Advanced, then App Marketplace.
  3. In the top-right corner of the Marketplace, click Manage
  4. In the My Admin Dashboard section, click Permissions
  5. Adjust the Require publicly listed apps on the Zoom App Marketplace to be pre-approved for your users option as needed.
  6. If enabling, click the toggle to enable it. If a verification dialog displays, click Turn On to verify the change.
  7. (Optional) Adjust the Allow publicly listed apps created by Zoom to be installed without admin pre-approval check box to exempt Zoom-created apps from pre-approval by an admin. 
  8. (Optional) Adjust the Allow publicly listed apps created by users in your account to be installed without admin pre-approval check box to exempt apps created by a member of your organization from pre-approval by an admin. 

Pre-approving apps 

If owners or admins require pre-approval, they can still search for apps on the Marketplace and individually pre-approve them. Once an app is pre-approved, it can be installed by other users on the account.

Note: If you have not approved an app in the App Marketplace, users on your account can request to install the app. If this occurs, you will receive an email from noreply@zoom.us with further details.

  1. Sign in to https://marketplace.zoom.us/ as an admin or owner. 
  2. Search for an app and click on the icon to select it.
  3. In the Who can install section, enable the Pre-approve toggle.

By default, Allow all users on your account to install this app is selected. If you would like to instead pre-approve the app for certain users or groups: 

  1. Select Allow specific users or user groups to install this app
  2. Click Add users
  3. Select Add an individual user or Add a user group
    1. Add an individual user: Enter the email address of the user in your account and click Add. Repeat this process as necessary to include additional users. 
    2. Add a user group: Enter the group name of the user group in your account and click Add. Repeat this process as necessary to include additional user groups.

Note: A combination of individual users and user groups can be given access to a pre-approved app.

 

To learn more about managing the Zoom App Marketplace, please refer to the Marketplace admin guide