The Zoom Community is here!
We welcome all Zoom customers to come together on the Zoom Community to ask questions, find solutions,
and collaborate with peers. Login with your Zoom account credentials and start collaborating!

Zoom Support Maintenance: 9/18/2021

Date and time: 9/18/2021 at 1PM PST for 10 hrs 30 min

We will be performing routine maintenance for Zoom Support. During this time, users may experience system delays or longer than expected wait times when contacting Zoom Support via phone, chat or web submission. All other request methods, based on your plan, will be available during this time. Please refer to for available contact options.

Affected components: Zoom Support Center

Crestron all-hands space Follow

Room Size: 30+ people

For a large Crestron Flex all-hands open space that sits 30+ people, the design will consist of four Shure wireless microphones (two lavalier and two handheld) along with a Crestron amplifier, Crestron ceiling speakers and a Crestron Avia Digital Signal Processor that connects to the Zoom Rooms Crestron UC-Engine. Audience engagement is via wireless handheld with no open ceiling microphones in order to optimize the presenter experience.

The environment will be a two-output environment distributed throughout the space utilizing Crestron NVX with Video and USB over IP. Two 86" primary displays will be mounted on the front wall. A pole mount with two 55" confidence monitors will show the same content and video participants. Content may be distributed on repeat monitors throughout the space as well.

The audience-facing camera will be mounted below the video participants on the primary wall and the presenter-facing camera will be mounted below the confidence monitors to replicate eye contact with video participants and in-room participants. Wireless presenter microphones will be the primary audio for voice lift in the space and Zoom input audio. Zoom audio from the far end and content share will be heard over ceiling mounted speakers.

Note: Such a space must be ordered & installed through a Crestron Authorized Dealer



Equipment List

Primary Displays

Repeat Displays

Confidence Monitors

Presenter Camera

Audience Camera (Mounted Above Primary Displays)

Wired HDMI (Optional Add-On)

Video Components

Audio Components

Zoom Rooms System

Room Scheduler (Optional)

Equipment Rack

Cables & Supplies

Bulk Supplies

Pictorial Diagram


Functional Diagram