Outlook Plugin and Add-in Comparison Follow

Overview

This document provides a side-by-side comparison of features in the Outlook add-in and plugin. The plugin is an installable file package that can be used from Outlook on your desktop. The add-in is built using the Microsoft API and can be used from Outlook on your desktop or the web. The comparison of features between these apps will help you decide which is the best to use for your organization.

Note: the Outlook Plugin only works on Mac OS Mojave or below. If you are running Mac OS Catalina, you will need to use the Outlook add-in. 

This article covers:

Scheduling meetings comparison

I want to...

Addin

Plugin

Select meeting options while scheduling event 

Hide meeting options while scheduling event

Schedule on behalf of someone

Delegate user must have access in Zoom. Delegate user must have Office 365 store permissions.

Delegate user must have access in Zoom.

Schedule with one-time meeting ID

Schedule using Personal Meeting ID (PMI)

Ensure scheduled event has join URL

Ensure scheduled event has phone number/s

Ensure scheduled event has SIP address

Ensure scheduled event has H.323 address

 

 


Why is the schedule on behalf of experience different for each?

The prerequisite for scheduling on behalf of someone is obtaining delegate scheduling privilege on Zoom.us. Once the parent user has provided the delegate user scheduling privilege, the delegate user will be able to schedule on the parent user’s calendar. With the plugin, the delegate user does not need further access and can select the parent user when scheduling. With the add-in, the delegate user needs to have Office 365 store access to see the parent user’s calendar. This limitation is due to Outlook and is not in Zoom's ability to change.

 

Joining Meetings Comparison

Features

Addin

Plugin

One click/ tap to join meeting via URL

One tap to join meeting via audio

Join by SIP address

Join by H.323 address


Will Zoom Rooms and CRC be compatible with the add-in?

Yes. Both these products will read the join URL from the location field and/or the description box of the outlook event. If you are scheduling with the add-in on Outlook for web, you will only see the join URL populated in the description box.

Managing app comparison

Features

Addin

Plugin

Customize account-level settings

Available at Zoom web portal.

Available at Zoom web portal.

Customize group-level settings

Available at Zoom web portal.

Available at Zoom web portal.

Customize user-level settings

Last-saved settings are used.

Last-saved settings are used.

Centrally install calendar integration

Done through MS O365 Admin Portal.

 

Centrally deploy calendar integration

Done through MS O365 Admin Portal.

 

Centrally manage updates

Done through MS O365 Admin Portal.

 


Why does the add-in not function on On Premise versions of Outlook/Exchange?

This is due to limitations in Outlook. The add-in works for Office 365 Outlook versions (i.e. Outlook on web, Outlook 2013+ for PC and Outlook 2016+ for Mac).

What is different about the install-deploy-manage cycle with the add-in?

As an admin you can perform a centralized installation and then manage the installed apps from the Office 365 admin portal. Previously, admins had to ensure the plugin was made part of each build, and upon deployment, would require individualized monitoring to ensure updates were enforced.

Recommended use

  1. Office 365 - Mac and Windows environment: deploy the Zoom Add-In for both platforms.
  2. Office 365 - Windows only: deploy Zoom Add-In, as it provides a better user experience and simplifies admin management. However, using the Zoom Plugin will still work.
  3. On Premise Office - Mac and Windows: deploy Zoom Plugin for both as Add-Ins are not available in On Premise versions of Outlook. Keep Mac OS to Mojave or below, as plugins are not supported on Mac OS Catalina. 
  4. On Premise - Windows only: deploy Zoom Plugin as Add-Ins are not available On Premise versions of Outlook.
Was this article helpful?