Will I be charged for using a Dial-In number to join a Zoom Meeting? Follow


Zoom dial-in numbers are available based on subscription level. If you are the host of a meeting you can check to see what dial-in numbers are accessible to you and your participants before you start. When you are invited to a meeting, you can check your invitation to see what dial-in numbers can be used. If you decide to use a toll number to join a Zoom meeting, you will be charged based on the rates of your phone service provider.

This article covers:


  • Access to the web
  • Zoom account


How to check what dial-in numbers are available to you as a host

  1. Navigate to zoom.us and sign in.
  2. Navigate to https://zoom.us/zoomconference while signed in.
  3. On this page you can review what numbers are available to you when hosting. These numbers can be used by any participant in your meeting.
  4. If you are interested in getting access to more numbers, you can read more about our premium audio plan here.

How to determine if your dial-in number is toll-free when you are a participant

By default, Zoom meeting invitations designate which dial-in numbers are toll-free by adding "Toll Free" in parentheses after the number.

If you do not see a parentheses after the dial-in number, then it is likely a Toll number. Please note, however, that meeting invitations can be customized by the host. The only way to be certain a dial-in number is Toll-Free is to confirm with the host of the meeting. 

How charges are calculated if you decide to use a toll number

Your phone service provider will calculate and issue all charges if you decide to use a toll number. Using a dial-in number for your country will be treated as a regular phone call. If you choose to use a dial-in number outside of your country it will be treated as a long distance call.

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