Windows ZDM Frequently Asked Questions (FAQs) Follow

Q: How do you remove Windows ZDM? 

A: To remove Windows ZDM you need access the device itself. Locate your Settings, then click About, click Connect to work or school, then click Disconnect.

Q: When are updates displayed on Zoom.us? 

A: Enrolled devices periodically obtain installable updates from Microsoft, and ZDM periodically refreshes the available updates from the device.  

Q: What happens if I accidentally ignore an update? 

A: The update will be moved to the Ignored tab and you can move it back whenever you’d like. See this article for details.

Q: What happens if assigned updates can not be completed within the Update Schedule?

A: If you still have outstanding assigned updates at the end of the Update Schedule time frame, the updates will be installed during the next scheduled time frame. 

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