Release notes for Virtual Desktop Infrastructure (VDI)

Last Updated:

Upcoming releases

Details about upcoming releases will be posted as they become available.


Current release

June 6, 2022 version 5.10.6

Changes to existing features

  • Additional error message for Statistics VDI tab
    A new error message can be displayed for the VDI Connection Error status. If a problem is detected when trying to open the virtual channel to connect to the plugin, the condition will be reported as Virtual Channel denied. This error can occur when permissions have not been granted for the Zoom application to open a virtual channel.
  • Video message disabled
    A new feature added for the standard client that allows a video message to be posted in a chat is not available for the VDI client at this time. The feature has been disabled and will be added to a future release.

New and enhanced features

  • Support for Gesture Recognition
    Account owners and admins can enable or disable Gesture Recognition, which allows for visual hand gestures, such as a raised hand, to automatically display a corresponding meeting reaction. This feature currently supports Raise Hand and Thumbs Up reactions. This setting can be enabled and locked at the account and group levels. This setting is disabled at the client level by default; the user will still need to opt in to use this feature.
  • Display bandwidth limitations enforced by Web or GPO policies
    Users can now confirm if a policy has been applied to a client and what the policy enforces by visual confirmation of the policy and rules displayed within the Zoom Meeting client user interface. The new information is displayed in the VDI tab. The bandwidth limitations will indicate if the policy was applied from an IP range (web portal) configuration or a GPO policy. Bandwidth limitations for the VDI Plugin may be different when the limitations are based on IP address.
  • HID redirection based on HDX media optimization channel
    A new registry key option has been added to allocate a HID device for the Zoom Meeting client. For desktop installations where the Skype for Business plugin has been installed, the registry entry will use additional checks to determine if the Skype for Business application is also running. If Skype for Business is not running, Zoom will try to allocate HID functionality for devices that support HID.

Resolved issues

  • Apply bandwidth limitations based on IP address for both host and plugin
    Starting in version 5.9.6, bandwidth limits based on IP address were changed to request limits based only on the IP address of the client. This logic has been updated for VDI to also obtain limitations based on the IP address of the VDI Plugin.
  • Volume adjustment and distinctive tones for Zoom Phone
    Recent changes made for Zoom Phone in the standard client have been added to the VDI client and plugins to control volume and support distinctive ring tones.
  • Camera video not sent when user selects an alternate camera during a meeting
    A recent issue introduced in release 5.9.6 has been corrected, where switching to a second camera was not correctly sending the video for the change in input. This issue affected versions 5.9.6, 5.10.0, and 5.10.2.
  • Display polling questions for webinar participants
    An issue has been resolved where customers, who use the configuration option for the VDI plugin to locate the closest MMR (PingServerFromThinClient), potentially had issues displaying polling questions.
  • Use host location when installed on a machine without a plugin
    For customers who deploy the VDI Zoom Meeting client for both virtual desktops and physical devices, the location information used for Zoom Phone now uses the location of the physical machine.
  • Apply log file size limits based on compressed file size
    An enhancement was made for the logic that limits the size of log files to base the limit on the file size of the compressed file and not the raw data.
  • Zoom Events Lobby updated for gallery view
    When added to a Zoom Events lobby, the displayed text in gallery view has been updated to show “Zoom Events Lobby” to match what is displayed for speaker view.
  • Improvements to button location made for immersive view
    An issue where the button area for the full screen and exit options was g on the right side of the button has been fixed.
  • Continue displaying participant reactions when switching to speaker view
    When switching from gallery to speaker view, reactions displayed for participants in gallery view were no longer displayed. This has been corrected.
  • Update skin tone when switching back and forth between two settings
    An issue when changing skin tone back and forth between two settings has been resolved. Previously, if a reaction was not currently displayed, the change back to the previous tone was not applied.
  • Update the status for Follow Presenter’s Pointer when content is moved
    A fix was added to correctly deselect the Follow Presenter’s Pointer option if the presenter zoomed in and then moved the shared content.
  • Issues when downloading code snippets in recent releases
    A problem where downloading code snippets was not working has been fixed. The problem was introduced in version 5.9.6 and was previously resolved by manually adding a directory location. With this release, the directory is added automatically.
  • Edit custom video filters
    An issue has been corrected when using custom video filters from the web. Previously, after deleting and adding new filters, the displayed options could be incorrect after logging out and then logging back in.
  • Frozen share session when using Share Audio on Linux
    An issue has been fixed where selecting the Share Audio check box (to enable this option) could cause the share session to freeze.
  • Auto-select USB device by default when using a Linux VDI Plugin
    An improvement was made to select USB audio devices by default over an internal mic and speakers. This improvement is intended to provide users with an automatic selection of a headset device, particularly an HID device, as the first choice when there are multiple audio devices possible.
  • Correction for displayed username on top of the arrow for annotation with Linux
    An issue with the arrow annotation tool has been resolved. When the arrow annotation tool is selected to display more characters for the user’s name on top of the arrow, the user’s name now appears correctly.
  • Pop-up warning when an HID device is disconnected during a meeting for Linux
    A pop-up warning now appears if an HID device is disconnected during a meeting for Linux. Previously, if two HID devices were connected before joining a meeting, there was no indication that a device was removed during the meeting when using a Linux VDI plugin.
  • HID support for the Plantronics C-720 Mono device for Linux
    A problem has been corrected with HID support for mute/unmute functionality. Previously, the mute/unmute was not working correctly with the Plantronics C-720 device when using a Linux VDI Plugin.
  • Citrix Split Screen option not aligning with Meeting window for Windows VDI Plugin
    A fix was made to align the video overlay with the Meeting window when the Split Screen option is used for users with two monitors connected to their Windows device, used for their Citrix remote connection.
  • Mac Plugin update for latest VMware Horizon and M1 (ARM) support
    This release of the Mac Plugin has been updated to work with newer releases of the VMware Horizon client when using a Mac with an M1 chip.
  • Improvements when changing between full screen and window mode
    Some optimizations were made for the VMware platform and the Mac VDI Plugin when switching between window mode and full screen which could occasionally result in the loss of video.
  • Detect the first incoming call using an HID device with the Mac plugin
    Changes were made to the Mac plugin for an issue where the first incoming call was not detected by the default HID device.
  • Improvements for new Mac M1 models with newer screen designs
    Positioning issues for meeting video were fixed when using the latest Mac M1 models.

Previous releases

Note: The information in the past release notes may have been superseded by subsequent release notes. Please review all current release notes carefully.

April 25, 2022 - Patch release version 5.10.2.21113

Resolved issues

  • .PAC file resolution
    An issue has been resolved that prevented the VDI plugin from connecting to the meeting server when a .pac file was used.

April 13, 2022 version 5.10.0

New and enhanced features

  • Remote camera control
    Support has been added for far end camera control.
  • VDI Statistics tab improvements
    The VDI tab in the Statistics dialog has been modified to provide more information about your VDI session. An additional status indication for missing or incompatible VDI Plugins indicates when and why a session is running in fallback mode.

Resolved issues

  • Prevent audio from being shared during focus mode
    An issue where the audio from a focused share session could be heard when new participants joined has been fixed.
  • Display the Mute button in grid view
    Changing the display view to a grid for the side panel could result in the Mute option not being presented for all participants. Now, the Mute button is displayed for all participants.
  • Watermark flickering issues
    An issue where the watermark would flicker when being displayed on top of the video has been corrected.
  • Hide Virtual Background in settings when disabled by web
    For the Linux VDI Plugin, the virtual background selection tab was incorrectly being displayed when virtual backgrounds were disabled in web configuration. This issue has been resolved.
  • Certificate error message improvements
    Changes were made to indicate if certificate errors occurred for the VDI plugin client or the virtual desktop host.
  • Correct text displayed for Ask to Unmute or Unmute
    Text displayed for the unmute option was incorrect when using the Request permission to Unmute participants option. This issue has been resolved.
  • Improved HID support for Linux when connecting audio device during meeting
    An issue for Linux where HID buttons were not working when a HID device was connected during a meeting has been fixed.
  • Mute button state corrected for Linux
    When switching to speaker view and using Mute, the button state was incorrect for the Linux VDI plugin.
  • VDI color picker for the I have a green screen option
    A problem has been fixed where the dialog to pick a color for the I have a green screen option was not allowing the user to select a color if the dialog was opened while video was being displayed in a meeting.
  • Macintosh installer changes
    A change was made in the Macintosh package for the scripts run during installation to handle different shell script configurations.

March 14, 2022 version 5.9.6

Changes to existing features

  • New registry option to disable file transfer for debug logs
    Zoom has added a registry key that can be used to disable the ability for the Zoom VDI Tool to pull debug logs from the remote client. Customers who want to prevent or limit external files from being transferred can disable the ability using this registry option. When the registry key has been added to disable file transfer, the Zoom VDI Tool will be unable to pull the debug logs from the remote client. This setting can be added as an HKLM configuration for the primary configuration and then optionally entered for a specific user as an HKCU to override the general configuration when specific debug requirements are needed to pull logs for troubleshooting.
  • Attendee Reactions
    This release of the Zoom VDI Meeting Client includes support for a new Zoom Webinars feature that can display attendee reactions during the presentation. For the VDI client, the feature is limited to the ability to view reactions horizontally along the lower bottom of the user’s meeting or hide reactions from general view.
  • Breakout Rooms
    This release of the VDI client provides compatibility with breakout rooms where administrators have enabled the ability to create, remove, and rename rooms while existing rooms are open.

New and enhanced features

  • 7x7 Gallery View support
    In the Zoom VDI Client video settings, users can now select 25 or 49 maximum participants to be displayed per screen in Gallery View. The option for 49 maximum participants is only enabled when users are running on a machine capable of displaying the additional video streams.
  • Concurrent (simultaneous) meeting support
    Users can now join a second meeting. The first meeting will use the VDI plugin to offload the media. The second meeting will use fallback mode. This feature will be supported for all VDI platforms (Citrix, VMware, and Azure Virtual Desktop) and plugins.
  • Pause meeting on lock
    When a workstation is locked by a user or automatic timer, or a VDI session is disconnected, the Zoom meeting audio and video will be muted and paused. If a user unlocks their workstation in a short time (e.g 30 seconds), then the meeting’s audio and video will return to their previous states.
  • Prevent screen lock on thin client for meeting and phone
    All thin clients, or any computer used to connect to a virtual desktop, are prevented from going into sleep, screen saver or screen lock mode during an active Zoom meeting or Zoom Phone session.
  • macOS uninstaller added to installation package
    The macOS uninstaller will be installed into users' local macOS file system. This will allow users or administrators to uninstall the VDI plugin without requiring downloading and unpacking the package to locate the uninstall application.
  • Add VDI Tool version number to the About dialog
    Users can now view the VDI Tool’s installed version number from the About dialog box.
  • Support for RDP 2.0 for Linux
  • Mac installer changed to a .pkg file
    If the uninstaller is needed, use Finder and navigate to /Applications/ZoomVDIUninstaller.app and double click the file. Alternatively, run this command on Terminal:
    sudo /Applications/ZoomVDIUninstaller.app/Contents/MacOS/ZoomVDIUninstaller --silent

Resolved issues

The following changes were added for this release to address issues reported for previous releases.

  • Support displaying more than 4 participants while viewing a share session
    Previous releases of the VDI client displayed a maximum of 4 participants during a share session. This limitation has been removed, and up to 25 participants can be displayed for endpoints capable of supporting the additional video streams.
  • Share session improvements for Azure Virtual Desktop
    A problem has been addressed where floating windows from the Zoom application were being displayed as black areas when using the Share screen feature with an Azure Virtual Desktop (AVD).
  • Correction for fallback mode 4
    An issue was corrected where fallback mode 4 was not behaving as expected, if a plugin was detected in the previous session.
  • Update mute status in Zoom after switching to a new HID device on Macintosh
    A problem was corrected for the Macintosh where the mute status in Zoom was not being updated when a new HID device was selected, then used to accept and unmute for an incoming call using the HID button.
  • Zoom Phone correction for transfer operation
    An error, that was incorrectly displayed after a successful transfer operation for Zoom Phone, has been corrected for a condition specific to Citrix and media redirection when using Channel mode.
  • Zoom Phone correction for ringtone
    A condition specific for Zoom Phone, when using Channel mode with VMware and a Macintosh, has been corrected where the ringtone was not played for all members of a call group.
  • Incorrect audio mute state when joining breakout room
    The mute state was incorrectly switched to unmuted when joining a breakout room for users who configured their client to always join meetings as muted.
  • OBS Virtual Camera
    Changes were made to support the OBS Virtual Camera plugin for the Macintosh.
  • Zoom Phone correction for end-to-end encryption (EE2E)
    A change was made to address an issue for automatic end-to-end-encryption for Zoom Phone with Windows and Citrix in Direct mode.
  • Dynamic changes for Window screen share size during a meeting
    A change was made to support changing the configuration option for Window size when screen sharing during a meeting. Previously, changes for the setting were not applied until the next meeting.
  • Improved support for Pulseaudio with Stratodesk NoTouchOS
    A change was made for Stratodesk NoTouchOS to address a difference in configuration settings. Previous Zoom VDI releases switched to ALSA instead of using Pulseaudio and to address this limitation required editing the NoTouch configuration files. The problem has been resolved in this release to initialize Pulseaudio for the NoTouchOS platform without configuration edits.
  • Improved Window updates for Macintosh and VMware
    A condition was discovered where the video display could become lost when entering and exiting full screen mode rapidly. Changes were made to prevent the problem.
  • Azure Virtual Desktop and Linux improvements for backward compatibility
    A problem for Linux plugins and Microsoft’s AVD platform was corrected when using the previous version of the Linux AVD plugin.
  • Smart Virtual Background Improvement for Dell 5070
    GPU acceleration has been added for the Dell 5070 device.
  • Hide watermark when using Immersive View
    A cosmetic change was made to correctly hide a watermark indication when using Immersive View.
  • Correction for Macintosh and VMware interface
    An instance where the Title bar size could incorrectly affect the display of dialogs has been corrected for VMware and the Macintosh plugin.
  • Update for multiple monitor changes with Macintosh and VMware
    An improvement was made for users with multiple monitors for a condition the video shifted when the number of monitors selected for use with the VMware session was reduced while the user was still in an active meeting.
  • Zoom Phone corrections
    A correction was made to the displayed IP Address when the network was changed from ethernet to WiFi.
  • Follow VMware when minimizing on Macintosh
    An issue where the Macintosh window was not following the main VMware desktop window when the session was minimized has been fixed.
  • Correction to use Display Name
    Investigation into a problem (that was reported), where a user’s Display Name was being replaced with the Windows Unique ID, was fixed for both the standard client and the VDI client.
  • Interpretation Relay
    Support for a new feature that allows language interpreters to listen and translate from another interpreter’s channel has been added to the VDI client.
  • Color pick location for Linux Green Screen
    The area for the option to select a color for the green screen was incorrect for the Linux platform, and the issue has been corrected.
  • Update when changing audio output selection for Zoom Phone voicemail
    A change was made to correctly change the audio output to a new device when playing voicemail messages.
  • Zoom Phone update for Linux
    An update to determine the public IP address for Zoom Phone on the Linux platform was added for this release.
  • HID support for Sennheiser S30
    Inconsistent behavior, when using HID functionality for accepting incoming calls, was found and improved for the Sennheiser S30.

February 14, 2022 version 5.9.2

Resolved issues

  • Resolved an issue where an update was required. The 5.9.1 eLux VDI plugin has been replaced with version 5.9.2.
    Note: 5.9.2 is only a patch release for the eLux package.

January 28, 2022 version 5.9.1

Note: The 5.9.1 release is a patch release only. There are no new features.

Resolved issues

  • TLS Certificate Check
    A change was made for a missing TLS certificate check.
  • GPU Offload Enhancements
    Changes were added to reduce CPU load by using the GPU for some low-end devices.

January 10, 2022 version 5.9.0

New and enhanced features

  • Zoom Phone features
    • Linux Zoom Phone Optimization for VDI
      The Zoom desktop client now supports audio offloading for Zoom Phone calls through the latest VDI Plugins available for all supported Linux platforms. Audio can be sent and received directly through the VDI Plugin to avoid additional routing and encoding/decoding through the virtual desktop.
      Note: Some VDI Plugin releases for Linux may require an update through a third-party vendor.
    • Voicemail, Greeting, and Ringtone Zoom Phone Optimization for VDI
      With this latest release of the VDI Plugin, Zoom Phone now supports playing voicemail messages, recording a greeting, and playing the ringtone through the VDI Plugin. These changes have been added for all of our VDI Plugins, platforms, and every operating system.
  • User features
    • Support for silent uninstall for macOS VDI Plugin uninstaller
      The uninstall portion of the macOS VDI plugin now provides an option to launch the uninstall program with command line arguments that will prevent any dialogs from being displayed (“silent” mode) and can successfully remove the Mac VDI plugin without any individual involvement.

Resolved Issues

  • VMware Optimization improvements
    Zoom and VMWare have collaborated on changes that improve the reliability of session optimization and address an issue where video was not being displayed.
  • VMware Block Screenshot feature support
    Changes were made in this release to support a new feature from VMware that can be enabled to block screenshots.
  • Latest VCSDK for Citrix and Macintosh
    A change to support Macintosh plugins in Citrix Workspace app Mac 2110 or later was required in the form of a new SDK.
  • HID device support on Linux
    Multiple changes were made to improve HID support for Linux plugins.
  • Enable Share Computer Audio by default
    Previously, the Share Audio option required adding a registry entry for previous VDI client releases. Now, the option is enabled automatically. The registry entry can be used to disable the option if needed.
  • Unique ID shown instead of display name
    An issue has been fixed where a user’s unique ID was displayed instead of the Display Name.
  • Starboard 4 Bloomberg Keyboard and HID support for eLux
    An issue when attempting to enable HID support for the latest Bloomberg Keyboards was reported and resolved by disabling HID for the keyboard.
  • Incorrect plugin error displayed for Azure Virtual Desktop
    A change was made to address a potential issue that could incorrectly report a missing plugin for Azure Virtual Desktop (previously Windows Virtual Desktop).
  • Factory reset for eLux
    An issue was found and fixed when using the reset option for eLux.
  • Incoming calls automatically declined
    A problem where incoming calls were being automatically declined was fixed in this release with some changes related to HID configuration for Linux VDI Plugins.
  • Control icons missing after Window minimized
    Display issues for control icons after minimizing the meeting window have been fixed.
  • Volume improvements for Linux
    Design changes were made to improve audio levels in the Zoom application in response to changes made in other applications.
  • Fix for reactions
    An issue was discovered for Linux plugins when quickly switching between reactions and has been corrected.
  • Force Virtual Background on conflict
    A problem was found and fixed that could prevent video from being turned on if an administrator toggled configuration options to force virtual backgrounds off and then back on again.
  • Improvements for immersive view
    Turning video off, starting immersive view, and then turning video back on required a change for video to be displayed correctly from other participants.
  • Disable Stop Incoming Video for older VDI Plugins
    Updates have been made to correctly disable and gray out the Stop Incoming Video option if an older plugin is detected.
  • Hide Start Focus Mode for older plugins
    The option to Start Focus Mode is now hidden when an older plugin is detected.
  • Follow HID commands from selected device on Linux
    An issue has been corrected for Linux plugins where HID commands were being ignored from the selected device if a command (such as mute) had been previously sent from another HID device.
  • Audio issues when using Channel Mode with Citrix
    When using the channel protocol (ICA) to connect to the virtual desktop, an issue was found and fixed where audio was not bi-directional.
  • Update for avatar graphic change
    An issue where changing the graphic avatar for the user was not updating during the meeting has been fixed.
  • Adjust for low light
    Changing the adjustment for low light was not applying the new settings.
  • HID support for Blackwire devices on Linux
    HID support has been enabled for Blackwire devices for Linux plugins.
  • Headset Detection for Mac
    Changes were made to include some headsets that were not being detected correctly for the Mac.
  • Error joining a conference after accepting certificate
    An issue where joining a conference failed after accepting a certificate has been fixed.
  • Issues with Device Names
    Two issues were fixed where specific device names were found to cause a problem.
  • Reactions Displayed in Full Screen Mode
    A change was made to correctly display reactions when the viewer changed the display to full screen mode.
  • View icon missing in speaker mode for Linux
    An issue with the green shield icon not being displayed in speaker mode for Linux plugins has been fixed.
  • Saving virtual background and filter settings
    Previously, when administrators enabled the option Require users to always use virtual background, the user's configuration options for backgrounds and filters were not being saved. This issue has now been fixed.

January 17, 2022 version 5.8.5

Note: 5.8.5 is a patch release.

Resolved issues

  • Improvements to VMWare optimization
    Zoom and VMware have collaborated on changes that improve the reliability of session optimization and address an issue where video was not being displayed.
  • Support for VMware Block Screenshot feature
    Changes were made in this release to support a new feature from VMware that can be enabled to block screenshots.
  • HID device support on Linux
    Multiple changes were made to improve HID support for Linux plugins.
  • Latest VCSDK for Citrix and Macintosh
    A change to support Macintosh plugins in Citrix Workspace app Mac 2110 or later was required in the form of a new SDK.
  • Starboard 4 Bloomberg Keyboard and HID support for eLux
    An issue when attempting to enable HID support for the latest Bloomberg Keyboards was reported and resolved by disabling HID for the keyboard.
  • Factory reset for eLux
    An issue was found and fixed when using the reset option for eLux.
  • Follow HID commands from selected device on Linux
    An issue has been resolved for Linux plugins where HID commands were being ignored from the selected device if a command (such as mute) had been previously sent from another HID device.
  • Reactions displayed in full-screen mode
    Reactions are now correctly displayed when the viewer changes the display to full-screen mode.

November 15, 2021 version 5.8.4

New and enhanced features

Note: Unless otherwise noted, all features in the standard client release are also available in the VDI release. The following are specific additions or changes for VDI: 

  • Immersive Scenes for VDI
    Using the latest combination of both the VDI Zoom Meeting client and VDI Plugin, users can select the option to configure and share immersive scenes. 
  • Multi-Pin/Spotlight Support
    Spotlighting and pinning multiple participants in gallery and active speaker views is now supported using the latest VDI Zoom client and VDI Plugin.
  • Linux Smart Virtual Background Support
    Zoom now supports smart virtual backgrounds without a green screen for Linux. Users will need to install the latest VDI Plugin for their Linux client. This feature is only enabled for clients with hardware that can support the feature.
  • New HP ThinPro Plugin for AVD
    A new VDI Plugin for the HP ThinPro OS platform is available with this release to support VDI optimization for HP thin clients and the Microsoft AVD platform. 
  • Zoom App Support
    Support for Zoom Apps has been enabled for the VDI client. 
  • Optimized Audio for Recording/VM on Zoom Phone
    Zoom Phone now supports direct audio offloading through the VDI Plugin when recording a greeting or retrieving voicemail messages.
  • Windows 11 Support
    Zoom has tested and confirmed our VDI solution is compatible with Windows 11.

Resolved issues

  • Minor bug fixes
  • Security enhancements

Fixes 

  • A Specific Registry Conflict for eLux and Zoom Phone has been Fixed
    A change has been made to address an issue where a select set of specific registry modifications for Zoom Phone prevented calls for the eLux plugin. 
  • Suppress Background Noise Selection
    A correction was made for an issue related to the Suppress Background Noise options. 
  • Intermittent Optimization Errors
    Investigation into an intermittent problem where the session optimization failed which resulted in changes to improve session management.  
  • Active Speaker Settings
    Video was incorrectly enabled in response to changing active speaker settings to see yourself for the Mac and Linux plugins. 
  • Encryption for Fallback Mode
    An update was made to address an issue where end-to-end encryption would prevent joining or starting a meeting in fallback mode. 
  • Direct Mode Failures in Environments with NAT and SBC
    Changes were made to address an issue where a Direct Mode connection could fail in environments using NAT and SBC. Error Message for Camera Conflict and Virtual Backgrounds
    An error condition when the selected camera was in use and virtual backgrounds could not load has been corrected to display the correct error message. 
  • Graphic Update for Mute/Unmute Indication
    An inconsistent graphic indication for the mute/unmute icons was found for the AVD platform and fixed. 
  • Watermark Tip Message
    Minor changes were made for an issue that attempted to display a tip message for the watermark that didn’t apply for older plugins. 
  • Sleep Mode and Macintosh/VMware
    There was a problem found when waking the client from sleep mode using the Macintosh plugin and VMware that has been fixed. 
  • Spotlight Issues for Linux
    An issue found when turning Spotlight mode on and off with Linux plugins has been corrected. 
  • Zoom Phone Statistics Cosmetic Update
    Some information for Zoom Phone statistics was not fully displayed and the dialog was updated to address the issue. 
  • User Name Correction for Gallery View
    A problem where the user name was displayed incorrectly after moving a participant in gallery view has been fixed for the Windows AVD plugin. 
  • Windows Installation Changes for AVD
    A change was made to the Windows installer for AVD to address an issue where an initial installation done for per-user mode was later repeated for all users. 
  • Cosmetic Fix for Lobby Icon
    A minor cosmetic issue where the lobby icon was not displayed has been fixed. 
  • Network Connection During Call Setup
    A problem that could occur when the network was disconnected during a call connection has been addressed for the Macintosh and VMware plugin.

November 14, 2021 version 5.7.8

New and enhanced features

  • Hot Swap Issue for Audio and Video Devices
    An issue found when hot-swapping audio or camera devices during a meeting for clients using the Linux plugin and Citrix that has been corrected. 
  • Azure Virtual Desktop Improvements
    Some stability concerns have been addressed for our Zoom AVD solution.  
  • Improvements for Audio/Video Checks
    Changes were made to fix some issues related to audio and video checks performed immediately after installing the client. 
  • Factory Reset Deletes ZoomMedia.ini File on eLux
    A problem where a factory reset on the eLux platform would result in the ZoomMedia.ini file being removed has been fixed. 
  • End-to-End Encryption Preventing Start or Join Meeting in Fallback
    An update was made to address an issue where end-to-end encryption would prevent joining or starting a meeting in fallback mode. 
  • Stability Issue for Graphic Cards and eLux when using Full Screen mode
    This release includes a fix for a problem that could occur for specific graphic cards when converting a meeting session to full screen with eLux. 
  • Intermittent Session Optimization Failures
    Investigation into an intermittent problem where session optimization failed resulted in changes to improve session management.

Resolved Issues

  • Minor bug fixes
  • Security enhancements

September 27, 2021 version 5.8.0

New and enhanced features

  • New Tab in Statistics for VDI Information
    A new tab has been added to the Statistics dialog. The VDI tab displays specific information about your VDI session, including CPU and Memory usage on the thin client where the plugin is installed.
  • Mac ZoomVDI
    This release has been tested and updated for compatibility with the upcoming MacOS Monterey release.
  • Increased Emojis Reaction Set
    VDI plugins have been updated to support the full set of emojis that are now available in the core meeting client.
  • Zoom Phone Optimization for eLux
    Updates have been made for feature parity for Zoom Phone and VDI on eLux. Please note: You will need to make sure the Citrix feature for audio called “VdcamVersion4Support” is disabled for Zoom Phone optimization to work properly.
  • End to end Encryption for Zoom Phone
    Zoom phone now supports end to end encryption for all supported Zoom Phone optimization.

Resolved issues

  • Minor bug fixes
  • Security enhancements

The following issues were addressed in the release.

  • Limit Fallback Modes to Remote Connections Only

    An issue was corrected where fallback modes were being applied for remote desktop deployments when employees returned to the office and the desktop was not in a remote session.
  • Share Session Frame Rate Reduced when Camera Active
    When both camera video and share session video was being sent by a VDI participant, the frame rate of the share session was reduced. The design has been changed to optimize the frame rate for the video being shared.
  • Statistics Display of Local IP Address for Zoom Phone
    An issue where the local IP address of the thin client was not displayed in the statistics dialog for Zoom Phone calls has been resolved.
  • Detect Installation Error to Support Roll Back 
    If an error occurred while copying files during installation, the condition was missed and the installer did not prompt for a rollback to the previous release. This has been corrected.
  • Archive Meeting Icon Missing in Speaker View for Linux 
    An issue was resolved where the option to allow guests to archive audio was enabled but the button was not displayed for guests in speaker view.
  • UI Updates for Controls for Consistency with Standard Client 
    Several graphic items were updated to match user interface changes made in the core client. 

August 23, 2021 version 5.7.6

New and enhanced features

  • Support for Zoom Phone with VMware and Mac
    Zoom Phone is now optimized to support sending audio from the latest plugin for VDI users using VMware VDI and a Mac thin client.
  • Support for Zoom Phone with AVD and Windows
    Zoom Phone is now optimized to support sending audio from the plugin for VDI users using AVD with the latest Windows plugin.  
  • Coffee Cup Non-Verbal Feedback Graphic
    VDI Clients with the latest client and plugin release can both select and see the new coffee cup graphic added to indicate when someone is on a break.
  • Pronoun Support for VDI
    VDI clients with the latest client and plugin release can both configure and see pronoun additions for meeting participants.
  • Increased Watermark Visibility
    Changes were made to increase the visibility of the watermark indication. Both client and new plugin are required to see the changes.
  • Zoom Phone e911 Location Enhancement
    VDI clients with the latest client and plugin will now use the IP address of their plugin to determine location for e911.
  • Zoom VDI Tool
    Log collection in the Zoom VDI Tool has been enhanced to display more information about the logs available on the thin client side for VDI users with the latest plugin. The download speed for collecting logs is also adjustable for situations where attempting to download logs too quickly might overload the desktop connection.
  • Stratodesk NoTouch
    Changes were made to support compatibility with the Stratodesk NoTouch platform.

Resolved issues

  • Minor bug fixes

August 11, 2021 hotfix version 5.7.5

Resolved issues

  • Security enhancements

July 19, 2021 hotfix version 5.7.2

Resolved issues

  • Security enhancements

Please Note: Version 5.7.2 replaces release 5.7.0

July 5, 2021 version 5.7.0

New and enhanced features

  • Support for Mac VMware plugin
    Zoom is pleased to announce a new plugin for the VMWare platform and Macintosh computers. This plugin is provided as a single installation download that will install the correct plugin for either older (x86) or newer M1 Macintosh computers (ARM-based processors).
  • Custom Filters
    VDI Clients can select and use custom filters provisioned on the web portal for images such as corporate logos. Both client and plugin must be updated to support this feature.
  • Customize Participant Layout in Gallery View
    VDI Clients with the latest client and plugin release can drag and drop to rearrange participants in gallery view.
  • Bandwidth Management via GPO policies
    Administrators can configure GPO policies to set the maximum bandwidth available for thin clients. Bandwidth restrictions policies can also be implemented to only apply to office devices, allowing home users to take full advantage of personal network capabilities.
  • Virtual background enforcement
    Account administrators can require users to use virtual backgrounds when their video is on, as well as set a default virtual background from the default or custom uploaded options. If the device does not meet the system requirements for virtual background, the user is not able to turn on their video.
  • Universal Zoom VDI Installer  for the Citrix Mac Plugin
    A universal ZoomVDI installer is now provided for Citrix/Mac VDI plugins and will automatically install the correct plugin based on the detected x86 or ARM processor.
  • VDI Zoom Phone
    Configuration support for fallback modes when Zoom Phone optimization is not available is now supported with specific registry entries for Zoom Phone.
  • Fallback Mode 7
    An additional fallback mode option has been added to force participants using VDI who are not optimized to only join a meeting with the ability to view the share session. Audio and video are disabled when fallback mode 7 is enforced.

Resolved issue

  • Minor bug fixes

June 25, 2021 version 5.5.10

Resolved issues

  • Minor bug fixes

June 11, 2021 version 5.5.9

Resolved issues

  • Minor bug fixes

June 6, 2021 version 5.5.8

New and enhanced features

  • Support for Zoom Phone with Citrix and Mac
    VDI users with Citrix VDI and a Mac thin client  (new client and plugin required) can utilize all the features of Zoom Phone with some limitations. 
  • Support for Zoom Phone with Vmware and Windows
    VDI users with Vmware VDI and a Windows thin client  (new client and plugin required) can utilize all the features of Zoom Phone with some limitations.
  • Query the current login status and meeting status with WMI
    Administrators who have enabled WMI for their VDI setup can use the tool to query the current login status and meeting status. 
  • VDI log tool
    The VDI log tool is now included in the installation folder for the VDI client. 

Resolved issues

  • Minor bug fixes

May 1, 2021 version 5.5.6

New and enhanced features

  • M1 (ARM) chip support for Mac VDI plugin
  • WMI Support for VDI Plugin information
    Users can access VDI Plugin information using power shell scripts with Windows Management Instrumentation (WMI).  
  • Support for two PSTN numbers
    Administrators can configure two PSTN numbers for virtual desktop users who may require two options when joining a meeting by phone.

Resolved issues

  • Minor bug fixes
  • Security enhancements

April 19, 2021 hotfix version 5.5.4

Resolved Issues

  • Minor bug fixes
  • Resolved an issue that blocked the connection to the VDI plugin for customers configured to use Mode 4 fallback mode.

April 3, 2021 version 5.5.3

New and enhanced features

  • Support for Zoom Phone
    VDI users with Citrix VDI and a Windows thin client  (new client and plugin required) can utilize all the features of Zoom Phone with some limitations. Media offloading of phone calls is supported in Direct-server mode, UDP mode, and ICA mode. Playback of recordings, voicemails, and local ringtones is supported, but not yet optimized for media offloading. Direct-Server Mode is not supported for phone system integrations. GPS location information and private IP support is planned for a future release. 

Resolved Issues

  • Minor bug fixes

February 28, 2021 version 5.5.0

New and enhanced features

  • Standard client features
    Updated the Zoom VDI client and thin client plugin to include improvements made to the standard Zoom client in version 5.5.0.
  • Message alerts in FallbackMode
    Users can receive message alerts if the FallbackMode value is set to 1,2,5, or 6 in the registry. Only a value of 4 would allow messages to be sent previously. 
  • Support for Jabra devices on Mac
    Mac users with Jabra devices can mute/unmute in a meeting. 
  • Support for virtual background with green screen on Linux
  • Open source software information
    Users can click About on the thin client interface to view the open source software information. 

Resolved issues

  • Minor bug fixes
  • Security enhancements

January 10, 2021 version 3.3.3

Changes to existing features

  • Blocking or warning of unencrypted traffic
    All unencrypted Zoom traffic will be blocked from connecting to meetings or webinars. Other external unencrypted traffic, such as phone dial-in and RTMP streaming, will be allowed, but warn all participants that the meeting is not entirely encrypted due to unencrypted end-points. A list of compatible plugins for VDI release 3.3.3 can be found here

New and enhanced features

  • Support for Azure Virtual Desktop on IGEL thin client

Resolved issues

  • Minor bug fixes

December 8, 2020 version 3.3.2

New and enhanced features

  • Support for Azure Virtual Desktop
    Supported on Windows thin client version 5.4.59208.1207
  • Disable video filters through MSI, GPO or Registry
    Click a link for more information on MSI, GPO or registry options. 
  • Support for file configuration with Mac
    Some parameters can be configured like they can with Windows registry. 
  • Support for more than two monitors on the Mac plugin
  • Partially encrypted meeting warning
    Unencrypted connections, such as audio through phone dial-in, unencrypted SIP/H.323 devices, or streaming via RTMP, will alert the host and other attendees that some aspects of the meeting are not fully encrypted due to unencrypted end-points.
  • Linux plugin HID support (iGel, HP ThinPro, Ubuntu)

Resolved issues

  • Minor bug fixes
  • Security enhancements

November 5, 2020 version 3.3.1

Resolved issues

  • Minor bug fixes

October 30, 2020 version 3.3.0

New and enhanced features

  • Standard client features
    Updated the Zoom VDI client and thin client plugin to include improvements made to the standard Zoom client in version 5.4.0.
  • Additional registry key
    The DisableDirectConnection2Web key can be configured to prevent the Zoom client and plugin from bypassing web proxy configuration.
  • Annotation saving on Linux and Mac
  • Auto-deletion of log files
    Old log files will be deleted based on the date/time they were created to save space.  

Resolved issues

  • Minor bug fixes
  • Security enhancements

October 8, 2020 hotfix version 3.1.4

Resolved issues

  • Fixes incompatibility with client version 5.2.37291.0809 from release 3.1.0.
  • Minor bug fixes

September 29, 2020 hotfix versions 3.1.3, 3.0.5, 2.1.6

New and enhanced features

  • Support for Mac Citrix Plugin

Resolved issues

  • Minor bug fixes
  • Security enhancements

September 28, 2020 version 3.2.0

New and enhanced features

  • Annotation saving (Linux, Mac)
    Annotations can be saved during a meeting.
  • VMware support for eLux 5 and 6
  • Attendees can view Microsoft PowerPoint presentations shared as virtual background.
  • Support for Mac Citrix Plugin

Resolved issues

  • Minor bug fixes
  • Security enhancements

September 7, 2020 version 3.1.2

Resolved issues

  • Minor bug fixes

August 31, 2020 version 3.1.1

New and enhanced features

  • Video filters
    Users can apply video filters to alter the look of their video with color grading, foreground and frame filters (Windows thin clients only).
  • Standard client features
    Updated the Zoom VDI client and thin client plugin to include improvements made to the standard Zoom client in version 5.2.2.

Resolved issues

  • Minor bug fixes

August 9, 2020 version 3.1.0

New and enhanced features 

  • Support for Linux with VMWare
  • Support for 10ZiG thin clients
    View the press release for more details.
  • Support for Virtual Background
    VDI supports the use of virtual backgrounds on Windows thin clients.
  • Standard client features
    Updated the Zoom VDI client and thin client plugin to include improvements made to the standard Zoom client in version 5.2.0.

Changes to existing features

  • Registry location change
    The VDI registry location has moved from the Software\Zoom\VDI\Config directory to the SOFTWARE\Policies\Zoom\Zoom Meetings\VDI directory. 

Resolved issues

  • Minor bug fixes

July 11, 2020 version 3.0.4

Resolved Issues

  • Minor bug fixes

July 10, 2020 version 3.0.3

Resolved Issues

  • Minor bug fixes

June 20, 2020 version 3.0.2

Resolved issues

  • Minor bug fixes

May 28, 2020 version 3.0.1

Resolved issues

  • Minor bug fixes

May 22, 2020 version 3.0

New and enhanced features

  • Standard client features
    Updated the Zoom VDI client and thin client plugin to include improvements made to the standard Zoom client in version 5.0.1.

Resolved issues

  • Security enhancements
  • Minor bug fixes

April 30, 2020 version 2.1.5

Changes to existing features 

  • OpenSSL Update
    OpenSSL has been upgraded to the latest version. 

New and enhanced features

  • AES 256-bit GCM encryption
    Zoom is upgrading to the AES 256-bit GCM encryption standard, which offers increased protection of your meeting data in transit and resistance against tampering. This version of Zoom for Virtual Desktop will support GCM encryption when it is automatically enabled for all accounts on May 30.

Resolved issues

  • Security enhancements
  • Minor bug fixes

April 14, 2020 version 2.1.4

New and enhanced features

  • Standard Client Security Updates
    Updated the Zoom VDI client and thin client plugin to include security improvements made to the standard Zoom client in version 4.6.10.

Resolved issues

  • Minor Bug fixes

April 5, 2020 version 2.1.3

Changes to existing features

  • Optimized Server Selection
    The thin client will select the Zoom data center closest to the thin client instead of the one closest to the virtual machine. This ability can be toggled on or off in the thin client registry.

New and enhanced features

  • Standard Client Features
    Updated the Zoom VDI client and thin client plugin to include improvements made to the standard Zoom client in versions 4.6.0 through 4.6.4
  • Camera Rotation
    Users can rotate their cameras from the video section of client settings.

Resolved issues

  • Resolved an issue where VMWare receivers were crashing.
  • Resolved an issue where a malicious party could use UNC links to leak a user’s hashed password
  • Resolved an issue where some users could access chat in a webinar when chat was disabled
  • Minor bug fixes

February 14, 2020 version 2.1.1

Resolved issues

  • Minor bug fixes

January 18, 2020 version 2.1.0

New and enhanced features

  • Standard client features
    Updated the Zoom VDI client and thin client plugin to include improvements made to the standard Zoom client in versions 4.4 through 4.6.
  • Shared content on VMWare Windows and Citrix Linux
    Shared content will be rendered from the VDI plugin instead of the VDI client. This will improve user performance and lower CPU usage on the VDI infrastructure.

Resolved issues

  • Fixed an issue where the web Dashboard did not display VDI call types correctly.
  • Fixed an issue where video was displayed incorrectly in full-screen mode.
  • Minor bug fixes.

November 1, 2019 version 2.0.3

Resolved issues

  • Minor Bug Fixes

October 3, 2019 version 2.0.2

Resolved issues

  • Minor Bug Fixes

September 23, 2019 version 2.0.1

New and enhanced features

  • Confirm starting video when joining a Meeting
    Before joining a meeting with video on, users will now be shown their video preview and given the options to join with or without video. They can also check to always join with video without displaying the preview first.
  • Memory optimization
  • Indian DoT compliance

August 6, 2019 version 2.0

New and enhanced features

  • UI refresh
    The VDI thin client plugin supports the user interface from the Zoom desktop client version 4.4.
  • Unified client for home workers
  • Version backward compatibility
  • Dual monitor support
  • Desktop sharing optimization (Windows thin clients)
    Supports desktop, application and video sharing, as well as remote control and annotation.
  • Support for additional Citrix VDI solutions
    eLux, IGel, Ubuntu and HP ThinPro OS GA are now supported.
  • Support for additional VMWare VDI solutions
    VMWare Horizon GA for Windows is now supported.
  • Encoding camera optimization (Windows)
    Added HW encoder for Camera C925.

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