Setting your presence status

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The Zoom desktop client, mobile app, and PWA allow users to set their current status to indicate to others if you are available, in a meeting, or otherwise currently unavailable.  

When setting your status on one device, that status will sync with other devices signed-in to your account. For example, if you set your status on the desktop client, the mobile app will sync and show the same status. 

Note: You will not see a presence status for external contacts if their account admin has disabled presence status from displaying to external contracts.

Prerequisites for setting your presence status

  • Zoom desktop client
    • Windows: version 5.0.0 or higher
    • macOS: version 5.0.0 or higher
    • Linux: version 5.0.0 or higher
  • Zoom mobile app
    • Android: version 5.11.0 or higher
    • iOS: version 5.11.0 or higher
  • Zoom PWA

Presence status icons

Icon Status Description
Offline Contact is not signed-in to the Zoom desktop client or mobile app.
Online (desktop)

Contact is signed-in to the Zoom desktop client. 

Note: If the contact is also signed in to the Zoom mobile app, this status overrides the mobile client status

Online (mobile) Contact is signed-in to the Zoom mobile client only.
Away Contact is signed-in to the Zoom desktop client, but their computer is inactive or they manually set their status to Away.
Do not disturb Contact manually set their status to Do not disturb and won't receive pop-up notifications for chat or Zoom Phone calls in the Zoom desktop client or mobile app.
In a Zoom meeting Contact has started or joined a Zoom meeting using the Zoom desktop client or mobile app.
Presenting Contact is sharing their screen while in a Zoom meeting.
On a call Contact is on a Zoom Phone call using the Zoom desktop client or mobile app.
In a calendar event Contact is in a calendar event (from a synced calendar) but hasn't joined a Zoom meeting using the desktop client or mobile app.
Chat error Chat message failed to send (also applies to files and images)

How to set your presence status

  1. Sign in to the Zoom desktop client.
  2. In the top-right corner, click your profile picture and choose the status listed below.
    If selecting Do Not Disturb, you can choose how long you want to have this enabled. 
  1. Sign in to the Zoom mobile app.
  2. In the bottom-right corner, tap More (iOS) or Settings (Android).
  3. Tap your name.
  4. Tap the field that contains the current presence status.
  5. Tap a status to change it:
    • Available
    • Away
    • Do Not Disturb
      • Tap this option to choose how long you want to have Do Not Disturb enabled, then tap Confirm.
      • (Optional) Tap the toggle next to Scheduled Daily Recurring and select the time window to automatically enable the Do Not Disturb presence status between that time window every day.
  1. Sign in to the Zoom PWA.
  2. In the top-right corner, click your profile picture and choose the status listed below.
    If selecting Do Not Disturb, you can choose how long you want to have this enabled. 

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