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Setting your presence status

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The Zoom desktop client, mobile app, and PWA allow users to set their current status to indicate to others if you are available, in a meeting, or otherwise currently unavailable.  

When setting your status on one device, that status will sync with other devices signed-in to your account. For example, if you set your status on the desktop client, the mobile app will sync and show the same status. 

Note: You will not see a presence status for external contacts if their account admin has disabled presence status from displaying to external contracts.

Prerequisites for setting your presence status

  • *Zoom desktop client for Windows, macOS, or Linux: Global minimum version or higher
  • *Zoom mobile app
    • Android: version 5.11.0 or higher
    • iOS: version 5.11.0 or higher
  • Zoom PWA

*Note: The Out of Office presence status requires version 5.14.0 or higher. 

How to set your presence status

  1. Sign in to the Zoom desktop client.
  2. In the top-right corner, click your profile picture and choose from the statuses listed below: 
    • Available : Set yourself as available and available to be contacted. 
    • Busy : Set yourself as busy and indicate you are not necessarily available to be contacted. 
    • Do Not Disturb : Set yourself as not wanting to be disturbed, which also blocks you from receiving pop-up notifications for Team Chat or Zoom Phone calls in the Zoom desktop client or mobile app. Choose from various present durations, ranging from 20 minutes to 24 hours.
      • Custom: Choosing custom will open the Settings window, allowing you to set a recurring Do Not Disturb schedule. 
    • Away : Set yourself as away and no near your device to respond to messages.
    • Out of Office : Set yourself as Out of Office and likely not available for a period of time. 

Android | iOS

  1. Sign in to the Zoom mobile app.
  2. In the bottom-right corner, tap More .
  3. Tap your name.
  4. Tap the field that contains the current presence status.
  5. Tap a status to change it:
    • Available : Set yourself as available and available to be contacted. 
    • Away : Set yourself as away and no near your device to respond to messages.
    • Busy : Set yourself as busy and indicate you are not necessarily available to be contacted. 
    • Do Not Disturb : Set yourself as not wanting to be disturbed, which also blocks you from receiving pop-up notifications for Team Chat or Zoom Phone calls in the Zoom desktop client or mobile app. Choose from various present durations, ranging from 20 minutes to 24 hours.
      • (Optional) Tap the toggle next to Scheduled Daily Recurring and select the time window to automatically enable the Do Not Disturb presence status between that time window every day.

PWA

  1. Sign in to the Zoom PWA.
  2. In the top-right corner, click your profile picture and choose from the statuses listed below: 
    • Available : Set yourself as available and available to be contacted. 
    • Away : Set yourself as away and no near your device to respond to messages.
    • Do Not Disturb : Set yourself as not wanting to be disturbed, which also blocks you from receiving pop-up notifications for Team Chat or Zoom Phone calls in the Zoom desktop client or mobile app. Choose from various present durations, ranging from 20 minutes to 24 hours.

Presence status icons

The following status icons may be visible when viewing another contact's profile card. Some of these statuses may also be automatically set for yourself, such as being in a meeting or on a call. 

Icon Status Description
Offline Contact is not signed-in to the Zoom desktop client or mobile app.
Available (desktop)

Contact is signed-in to the Zoom desktop client and available to be contacted. 

Note: If the contact is also signed in to the Zoom mobile app, this status overrides the mobile client status
Available (mobile) Contact is signed-in to the Zoom mobile client only and available to be contacted. 
Busy Contact is busy and not necessarily available to be contacted. 
Away Contact is signed-in to the Zoom desktop client, but their computer is inactive or they manually set their status to Away.
Do not disturb Contact manually set their status to Do not disturb and won't receive pop-up notifications for chat or Zoom Phone calls in the Zoom desktop client or mobile app.
In a Zoom meeting Contact has started or joined a Zoom Meeting using the Zoom desktop client or mobile app.
Presenting Contact is sharing their screen while in a Zoom Meeting.
On a call Contact is on a Zoom Phone call using the Zoom desktop client or mobile app.
In a calendar event Contact is in a calendar event (from a synced calendar) but hasn't joined a Zoom meeting using the desktop client or mobile app.
Out of Office Contact has marked themselves as Out of Office and likely not available for a period of time.
Chat error Chat message failed to send (also applies to files and images)

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