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Overview
The Zoom desktop client and mobile app use the following presence status icons beside internal and external users.
Note: You will not see a presence status for external contacts if their admin disabled presence status from displaying to external contracts.
Prerequisites
- Zoom desktop client
- Zoom mobile app
Presence status icons
| Icon | Status | Description |
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Offline | Contact is not signed in to the Zoom desktop client or mobile app |
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Online (desktop) |
Contact is signed in to the Zoom desktop client Note: If the contact is also signed in to the Zoom mobile app, this status overrides the mobile client status |
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Online (mobile) |
Contact is signed in to the Zoom mobile client only Note: If the contact is also signed in to the Zoom desktop client, the desktop client status overrides this status |
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Away |
Contact is sign in to the Zoom desktop client but their computer is inactive or they manually set their status to Away |
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Do not disturb |
Contact manually set their status to Do not disturb and won't receive pop-up notifications for chat or Zoom Phone calls in the Zoom desktop client or mobile app |
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In a Zoom meeting | Contact has started or joined a Zoom meeting using the Zoom desktop client or mobile app |
| |
Presenting | Contact is sharing their screen while in a Zoom meeting |
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On a call | Contact is on a Zoom Phone call using the Zoom desktop client or mobile app |
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In a calendar event | Contact is in a calendar event (from a synced calendar) but hasn't joined a Zoom meeting using the desktop client or mobile app |
 |
Chat error | Chat message failed to send (also applies to files and images) |
