Disabling Touch Screen Functionality Follow

Overview

When a Zoom Room is set up, if a touch-based display is detected, the Zoom Room will display the controls on the Zoom Room display. However, the touch-screen UI can be disabled, and the room uses the standard controller and display setup instead. 

Note: If you are using Zoom Rooms for Windows version 4.4.1 (1242.0623) or lower, please see Using a Touch Screen Monitor as a Zoom Rooms Display.

Prerequisites

  • Zoom Rooms for Windows version 4.5.0 (1032.0906) or higher
  • Windows PC version 10.x or higher with a touch screen

  • Touch drivers installed on the computer

  • Zoom Rooms Controller for Android or iOS if disabling touch controls

Disabling Touch Controls from the Web

  1. Sign in to the Zoom web portal.
  2. Click Room Management > Zoom Rooms.
  3. Click the Edit to the right of the Zoom Room name.
  4. Under Setup, disable or enable Touch-screen features for Zoom Room.

Disabling Touch Controls from the Zoom Room Controller

  1. Tap Settings.
  2. Tap Room.
  3. Tap the Touch-screen features button to disable the touch UI. 
  4. Once disabled, the home screen will switch to the normal Zoom Room UI.
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