See the table below for a comparison of Zoom Phone features across Zoom's desktop clients (Windows, Mac, Linux) and mobile apps (Android, iOS). Make sure to update your client or app to the latest version to access these features.
You can also view features available on supported desk phones.
This article covers:
- Latest version of the Zoom desktop client or mobile app
- Zoom Phone license
Click the embedded links to learn more about each feature.
Features with an asterisk (*) can be disable by the Zoom Phone admin.
Phone Calls and Controls
|Make and receive calls||✔||✔||✔||✔||✔|
|Select outbound caller ID*||✔||✔||✔||✔||✔|
|View detailed incoming call notifications||✔||✔||✔||✔||✔|
|Dismiss call notifications (continues to ring on your other devices)||✔||✔||✔||✔||✔|
|Transfer calls to another Zoom Phone device (call flip)||✔||✔||✔||✔|
|Switch call to Zoom Meeting||✔||✔||✔||✔||✔|
|Start cloud recording*||✔||✔||✔||✔||✔|
|Add another person to the call (three-way calling)||✔||✔||✔||✔||✔|
|Search through your internal and external contacts||✔||✔||✔||✔||✔|
|View contacts synced with Google or Outlook*||✔||✔|
|Add synced contacts to Google or Outlook using call history or voicemail*||✔||✔|
|View contacts saved on your phone||✔||✔|
|Play and delete voicemail messages||✔||✔||✔||✔||✔|
|Delete several selected voicemail messages at once||✔||✔|
|Delete all voicemail messages||✔||✔||✔|
|Call, copy, or block number of associated voicemail message||✔||✔||✔||✔||✔|
|Access shared voicemail inbox||✔||✔||✔||✔||✔|
Call History and Recording
|View and delete call history and recordings||✔||✔||✔||✔||✔|
|Delete several selected call history and recording entries at once||✔||✔|
|Delete all call history and recording entries||✔||✔||✔|
|Call, copy, or block number of associated call history or recording entry||✔||✔||✔||✔||✔|
|Enable or disable call queue calls (see note A)||✔||✔||✔||✔|
|Show or hide incoming call notifications while in a meeting (see note B)||✔||✔||✔|
|Call delegation and shared lines||✔||✔||✔||✔|
|Click to dial||✔||✔|
Note (A): If your platform does not support enabling or disabling calls from call queues, you can change this setting in the Zoom web portal.
Note (B): Incoming call notifications on the Zoom mobile app do not display when you are in a meeting using the app.