Using Dedicated Dial-In Numbers Follow


A Dedicated Dial-In Number is a phone number tied directly to a user’s Personal Audio Conference. By using this number, the host, as well as participants, will not be prompted to enter a conference ID number when joining, however, it will still prompt for a host key if the host has not joined yet.

This phone number can only be used for Personal Audio Conferences, and are only US-based numbers currently. 

This article goes over: 


  • Pro, Business, Education or Enterprise plan
  • Audio Conferencing Options Add-on
  • The Hosting user is a Pro user

Purchasing a Dedicated Dial-In Number

  1. Sign in to the Zoom Web Portal.
  2. Click Account Management > Billing.
  3. Click Edit to the right of Audio Conferencing Options under the Current Plans section.
    Note: If you have not already purchased the plan, please see Purchasing Audio Conferencing.
  4. Click the checkbox next to Dedicated Dial-In Numbers.
  5. Type in the number of Dedicated Dial-In numbers you want to purchase.
    Note: A Dedicated Dial-In number can only be assigned to one user at a time.
  6. Click Continue.

Enabling a Dedicated Dial-In Number for a User

  1. As the Owner or an Admin, sign in to the Zoom Web Portal.
  2. Click User Management > Users.
  3. Click Edit to the right of the user you want to assign the number to.
  4. On the next screen, enable Dedicated Dial-In Number.
  5. Click Save.

Using a Dedicated Dial-In Number

Accessing the Number

  1. Sign in to the Zoom Web Portal.
  2. Click Personal Audio Conference.
  3. Your Dedicated Dial-In Number will be listed at the top of the page.


Sending the Invitation

You can copy the auto-generated invitation for conference participants and send it out to them via email, add it to a calendar invite, or share elsewhere. If you have set a listen-only password, you will also have the option to copy the invitation for listen-only participants.

To copy the invitation:

  1. Click Copy the Invitation for [Participants or Listen-Only Attendees].
  2. Click Select All.
  3. Right-click to copy or use Ctrl-C on a PC or Linux or Cmd-C on Mac.
  4. Paste the invitation where you would like to share it. 


For more instructions on using a Personal Audio Conference, please see Hosting a Personal Audio Conference Meeting.

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