The Zoom Community is here!
We welcome all Zoom customers to come together on the Zoom Community to ask questions, find solutions,
and collaborate with peers. Login with your Zoom account credentials and start collaborating!

India e-mandate directive

Beginning October 1, 2021 the Reserve Bank of India (RBI) e-mandate directive will be taking effect for recurring payments using India Bank Cards. Visit our FAQ page for more information.

Requesting a vanity toll-free number Follow


Vanity toll-free numbers are numbers that can be used to spell out memorable words or phrases. They can be used to make a phone number recognizable for your brand; for example, 1-800-FLOWERS.

Note: You can not request vanity local (regular) numbers. 


  • Account owner or admin privileges
  • Zoom Phone toll-free license
  • The vanity numbers you want to request

Checking for available toll-free licenses

  1. Sign in to the Zoom web portal.
  2. Click Phone System Management > Users & Rooms.
  3. Click Plan Details, then the Phone Numbers tab.
    Check if you have available toll-free licenses in the far-right column. 

Requesting a vanity number

Draft an email to with the following information:

  • Numbers you want to request
  • Confirmation that there is an available toll-free license
  • CC your Account Manager or main point of contact at Zoom