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Using Chat Mentions Follow

Overview

You can use chat mentions to notify certain users in a channel or chat. The users being mentioned will see a push notification unless they changed their chat or channel notification settings. You can also use chat mentions to link to a channel.

This article covers:

Prerequisites

  • Zoom Desktop Client
    • Windows or macOS: 4.6.0 (13610.1201) or higher
    • Linux: 3.5.330166.1202 or higher
  • Zoom Mobile App
    • Android: 4.6.0 (13605.1201) or higher

Chat Mentions

@all: Notify all members of a channel, regardless of if they are active or not. If you're using @all in a channel with 1,000 members or more, you need to confirm before you notify all members of the channel.

@[user's profile name]: Notify a user. After sending the message, you can click the mention to start a direct chat thread with the user. 

#[channel name]: Insert a link to another channel. The link is only accessible by members of the channel being link to. For example, inserting #General will link to the channel called General. Only members of the General channel will be able to click the link.

Inserting Chat Mentions

You can insert mentions by selecting from a list. 

Note: Do not manually type the entire mention. 

Desktop

  1. Sign in to the Zoom desktop client.
  2. Go to a chat thread.
  3. Enter the first character of the mention (@ or #).
  4. Enter the first few characters to search through users or channels, then select a mention from the list.
    For example, if you're mentioning a user, enter @ followed by the first few letters of their name, then select their name. Alternatively, select all to use the @all mention.
  5. Continue composing your message.
  6. Press Enter to send.

Mobile

  1. Sign in to the Zoom desktop client.
  2. Go to a chat thread.
  3. Enter the first character of the mention (@ or #). 
    Zoom will display a screen to select a contact or channel.
  4. Enter a contact or channel name to search, then tap a contact or channel in the list. Alternatively, tap all to use the @all mention.
  5. Continue composing your message.
  6. Tap the send icon.
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