Using chat mentions and slash commands

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You can use chat mentions to notify certain users in a channel or group chat. The users being mentioned will see a notification unless they changed their notification settings. You can also use chat mentions to link to a channel.

Slash commands allow you to quickly perform an action by typing a forward slash (/) in a 1-on-1, channel, or group chat.

This article covers:

Prerequisites for chat mentions and slash commands 

  • Zoom desktop client
    • Windows: version 5.2.0 or higher
    • macOS: version 5.2.0 or higher
    • Linux: version 5.2.0 or higher
  • Zoom mobile app
    • Android: version 5.2.0 or higher
    • iOS: version 5.2.0 or higher

Chat mentions

Chat mentions are a great way to make an announcement to an entire channel, tag a specific user in a message for greater visibility, or direct a user to a specific channel. A space is only automatically appended to the end of a mention if you enter several sequential mentions. In all other cases, a space is not automatically appended.

  • @all: Notify all members of a channel, regardless of if they are active or not.
    Note: If you're using @all in a channel with 1,000 members or more, you need to confirm before you notify all members of the channel.
  • @[user's profile name]: Notify a user who is a member of the channel. After sending the message, you can click the mention to start a direct chat thread with the user.
  • #[channel name]: Insert a link to another channel.
    Note: On versions before 5.9.6, the channel mention link is only accessible by members of the channel being mentioned. For example, inserting #General will link to the channel called General and only members of the General channel will be able to click the link and jump to that channel. On versions 5.9.6 and higher, the channel mention link is accessible to all members of the same account if the channel is public. Clicking on the link as a non-member will allow them to join or preview the channel (if Advanced Chat Encryption is disabled)

How to insert chat mentions

  1. Sign in to the Zoom desktop client or mobile app.
  2. Select a chat thread.
  3. Enter the first character of the mention (@ or #).
    Zoom will display a list of mentions.


  4. Enter a few characters to search through users or channels, then click or tap a mention from the list. On desktop, you can also use your arrow keys to select a mention then press Enter.
    Note:
    • A space is only automatically appended to the mention if you enter several sequential mentions.
    • If you inserted a user mention in the desktop client, you can press Backspace to only include the first name while retaining the mention.
  5. Continue composing your message.
  6. Press Enter to send.

How to view all your mentions

You can view all messages that you were @ mentioned in. This gives you a broader view of messages you were mentioned in, even showing which of those messages are still unread by you. 

  1. Sign in to the Zoom desktop client.
  2. Click the Chat  tab.
  3. At the top of the left-side chat panel, click the mention button
    Your @ mentions will be listed from newest to oldest, with red indicators for unread messages. 
  4. Hover over a message and click Jump to move to the original posted location of the message to react and/or respond directly. 

When viewing chat group or channel with a message you were mentioned in, the message you were mentioned in will be temporarily highlighted. 

Slash commands

/call: Make a Zoom Phone call with a user or room in your contacts directory. The user or room must have a Zoom Phone license to receive the call. You can also call the user if they added a verified phone number to their profile.

/zoom: Start an instant meeting with a user or room in your contacts directory.

Using slash commands

Note: Slash commands can be run from any chat thread. To avoid sending messages by mistake, use your personal chat space to run slash commands.

  1. Sign in to the Zoom desktop client or mobile app.
  2. Select a chat thread.
  3. Enter a forward slash (/).
    Zoom will display a list of slash commands.
  4. Click or tap a slash command from the list. On desktop, you can also use your arrow keys to select a command then press Enter.
  5. Enter a few characters to search through users or rooms, then click or tap a user or room from the list. On desktop, you can also use your arrow keys to select a command then press Enter.
  6. Press Enter run the command.

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