Authentication Profiles for Cloud Recordings Follow

Overview

Authentication profiles, allow hosts to restrict participants who can view a recording to those who are logged into Zoom, and even restrict it to Zoom users who's email address uses a certain domain. 

If a viewer tries to watch the recording and does not meet the defined authentication criteria (i.e. not logging in with the correct email domain, or not on the account), they will receive the following message:

This article goes over:

Prerequisites

  • Pro, Business, Education, or Enterprise Account
  • Licensed User
  • Cloud Recording enabled

Enabling Authentication Profiles 

Enabling Authentication Profiles at the User Level

  1. Sign into the Zoom web portal and navigate to Settings.
  2. Click the Recording tab.
  3. Enable Only authenticated users can view cloud recordings.
  4. If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
    Note:
    If the option is grayed out, it has been locked at either the Group or Account level, and you will need to contact your Zoom administrator.

Enabling Authentication Profiles at the Account Level

  1. Sign into the Zoom web portal.
  2. Navigate to Account Management>Account Settings. 
  3. Click the Recording Tab.
  4. Enable Only authenticated users can view cloud recordings.
  5. If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.

Enabling Authentication Profiles at the Group Level

  1. Sign into the Zoom web portal.
  2. Navigate to User Management>Group Management.
  3. Click the desired user group, or create a new group.
  4. Click Group Settings.
  5. Click the Recording tab.
  6. Enable Only authenticated users can view cloud recordings.
  7. If the setting is disabled, click the Status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.

Creating an Authentication Profile

  1. Type the name of the Meeting Authentication Option
  2. For Select an authentication method, choose one of the following options:
    • Sign in to Zoom- This option allows any users to join the meeting, as long as they are signed into their Zoom account.
    • Sign in to Zoom with specified domains- This option, allows you to specify the rule so that Zoom users, whose email address contains a certain domain, can access the recording. You can either add multiple domains, using a comma in between and/or use a wildcard for listing domains. You can also upload a CSV file with the domains.
  3. Click Save.
  4. You can add more Authentication options to choose from, by clicking Add Configuration.

Using Authentication Profiles

  1. Sign in to the Zoom web portal
  2. Click Recordings
  3. Click Share.
  4. On the new window, under Share this recording, click Only authenticated users can view.
  5. Choose your Authentication Profile, if there is more then one.
  6. Click Save.
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