Overview
While H.323 and SIP-based room systems can be invited to a meeting once it has been started, room systems can also be called directly from the desktop and mobile client, without starting a meeting first.
This article covers:
Prerequisites
- The caller must be a Licensed user
- Room Connector Add-on
- Zoom Desktop Client
- Windows: version 4.4.52578.0415 or higher
- macOS: version 4.4.52551.0414 or higher
- Zoom Mobile App
- Android: version 4.4.52504.0411 or higher
- iOS: version 4.4.52578.0415 or higher
Enabling in the Web Portal
Enable in Personal Settings
- Sign in to the Zoom web portal.
- In the navigation panel, click Settings.
- Click the Meeting tab.
- Under Other, verify that Call a Room is enabled.
- If the setting is disabled, click the toggle to enable it. If a verification dialog displays, click Turn On to verify the change.
Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
Enable for the Account
- Sign in to the Zoom web portal.
- In the navigation panel, click Account Management then Account Settings.
- Click the Meeting tab.
- Under More Settings, verify that Call a Room is enabled.
- If the setting is disabled, click the toggle to enable it. If a verification dialog displays, click Turn On to verify the change.
- (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon, and then click Lock to confirm the setting.
Enable for a group
- Sign in to the Zoom web portal.
- In the navigation panel, click User Management then Group Management.
- Click the applicable group name from the list, then click the Settings tab.
- Click the Meeting tab.
- Under More Settings, verify that Call a Room is enabled.
- If the setting is disabled, click the toggle to enable it. If a verification dialog displays, click Turn On to verify the change.
Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level. - (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon, and then click Lock to confirm the setting.
Calling a room system
Desktop Client
- Sign in to the Zoom Desktop Client.
- Click Call a Room.
- Click H.323/SIP, then enter the address of the room system.
- Click Call.
Mobile Client
- Sign in to the Zoom Desktop Client.
- Tap Call a Room.
- Tap H.323/SIP, then enter the address of the room system.
- Tap Call.
iPadOS Client
- Sign in to the Zoom Desktop Client.
- Tap Call a Room.
- Tap H.323/SIP, then enter the address of the room system.
- Tap Call.