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Workplace re-entry design guide Follow

Overview

As we all return to the office after the impact of COVID-19, Zoom deeply cares about our customers' health and safety and would like to provide some guidance and thoughts surrounding the return to the physical workplace.

In this article, we will provide design guidance, leveraging the Zoom platform to reduce physical human contact and increase virtual human contact and occupancy as we navigate options prioritizing the safety of all of our users.

This article covers:

Zoom Rooms Digital Signage

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Utilizing Zoom Rooms Digital Signage, displaying pertinent information throughout an office will be essential to maintain safe human capacities. With just a single Zoom Rooms license, organizations can deploy unlimited Digital Signage in and out of conference rooms. One of the supported content types that Digital Signage supports are URLs. Leveraging secure cloud-based occupancy dashboards from organizations like Density.io, Zoom Rooms Admins can display building capacity limits and human occupancy alerts through a web page.

Zoom Rooms virtual reception / service desk

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In an effort to reduce contact, a virtual receptionist can be placed at any entrance or service area within or around the office. The barrier of physical distance and walls between humans results in a much safer environment for everyone involved with the added benefit of a video experience, allowing any person of interest to join the call and say hi to their visitor before any face to face contact takes place.

Zoom Rooms home office setups

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As we develop a future model of increasing our time working from home, office environments will be essential. Zoom Rooms at home can alleviate and simplify your office or home environment setups. An all in one touch device on your desk or offloading the screen experience to a TV that you have in your space will create a powerful Zoom Rooms experience, amplified with the needed features to increase your productivity.

Zoom Rooms inter/intra office system 

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It will be essential to rethink physical interactions within the office space. Leveraging Zoom, we can add value and expand the footprint of the casual encounter. With two Zoom Rooms always connected, teams will become much more collaborative & connected across floors, offices, buildings and even different geolocations. A window between office spaces reduces the need for foot traffic and builds a culture and community of connectivity. With always-on solutions, the office place begins to feel less isolated with increased synergy. The inter/intra office system in a water cooler or open office setting gives coworkers a more connected, barrier-less communication utility between those they need to see most often and also more connectivity with those they may not see as often, adding cultural value.

Zoom Rooms production studio

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Rather than utilizing existing gathering spaces, utilize a smaller high quality production environment, placing the technology between you and your audiences. Distance learning, all hands meetings, interactive broadcasts & board meetings are just some of the use cases where a production studio for a high end Zoom Rooms experience will be beneficial.

Zoom Rooms for education

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Hybrid classrooms will be crucial to success and comfort of learning experiences around the world as we move into the future. Here we will discuss the best utilization of features and Zoom Rooms experiences to provide guidance in creating the hybrid environment for learning and teaching over Zoom.

To create a frictionless learning experience, we recommend looking at our designs for existing Zoom Rooms and augmenting those designs with specific feature sets, such as touchscreen functionality and whiteboard or document capture systems. These features will improve the experience of and engage students beyond what is typically experienced in a learning environment.

Temperature scanning systems

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Adding a temperature scanning kiosk or other system will be important to make sure symptomatic people entering your space are analyzed and refused entry.  These kiosks will typically use thermal and facial AI to meet or fail a set parameter for masks and fever recognition.

Conference rooms and gathering spaces

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It is important to understand the social experience of gathering places and conference rooms.  Each organization will have to modify these spaces to increase the safety of people using the spaces.  Below are some policies we recommend implementing to increase the safety of your conference rooms and gathering spaces.

Fixed signage

  • Floor arrows (hallways/cafeteria)
  • 6ft distance reminders (waiting lines)
  • Sanitation reminder (touch surfaces)
  • Hand washing (bathrooms)

Resources