Overview
This article lists the requirements for using Virtual Background in the Zoom desktop client and mobile app.
Notes:
- When comparing your processor with the requirements below, the generation of your processor can be determined by the first digit (or two) of the processor number, while the remaining 3 digits are the model number. For example, an Intel i7-6700 is the 700 model of the 6th generation of i7 processors.
- Virtual background without a green screen is not supported when utilizing the desktop client within a virtual environment.
This article covers:
Windows
Image only without a physical green screen
- Zoom desktop client, version 5.2.0 or higher
- Windows 7, 8, and 10 (64-bit)
- Supported processors
- Intel i3
- 2 cores or higher
- 5th generation or higher
- Intel i5
- 2 cores or higher
- 3rd generation or higher
- Intel i7
- 2 cores or higher
- 3rd generation or higher
- Intel i9
- 2 cores or higher
- 3rd generation or higher
- AMD
- 8 logical cores
- 3.0Ghz or higher
- Intel i3
Image only with a physical green screen
- Zoom desktop client, version 3.5 or higher
- Supported processors
- Intel 2 cores with 2.0Ghz or higher (i5/i7 or AMD equivalent) processor
- AMD Ryzen 5/7/9 or higher
Video without a physical green screen
- Zoom desktop client, version 4.6.4 or higher
- Windows 7, 8, or 10 (64-bit)
- Supported processors (720p background video)
- Intel i5, i7, i9
- 2 cores or higher
- 6th generation or higher
- Excludes Atom and Y series
- Processor must have Intel GPU
- OS must be Windows 10, 64-bit
- Intel i5, i7, i9
- Supported processors (1080p background video)
- Intel i5
- 4 cores or higher
- 6th generation or higher
- Excludes U series
- Intel i7, i9, Xeon
- 4 cores or higher
- 4th generation or higher
- Intel CPU with HD 620 integrated graphics requires the following:
- Windows 10, 64-bit
- Zoom client version 5.0.4 or higher
- Driver version 26.20.xx.xx or higher
- i7 2 cores; OR
- i5 2 cores with major version 26.20 or higher and minor version 7323 or higher
- Other Intel processors
- 6 cores or higher
- 4th generation or higher
- Excludes Atom and Y series
- Non-Intel processors
- 8 cores or higher with 3.0GHz or higher; OR
- 12 cores or higher
- AMD - Ryzen 5/7/9 or higher
- Intel i5
Video with a physical green screen
- Zoom desktop client, version 4.6.4 or higher
- Windows 7, 8, or 10 (64-bit)
- Supported processors (720p background video)
- Intel i5, i7, i9
- 2 cores or higher
- 6th generation or higher
- Excludes Atom and Y series
- Intel i5, i7, i9, Xeon
- 4 cores or higher
- Other Intel processors
- 6 cores or higher
- Excludes Atom and Y series
- Non-Intel processors
- 6 cores or higher with 3.0GHz frequency or higher; OR
- 8 cores or higher; OR
- AMD - Ryzen 5/7/9 or higher
- Intel i5, i7, i9
- Supported processors (1080p background video)
- Intel i5
- 4 cores or higher
- 5th generation or higher
- Intel i7
- 4 cores or higher
- 2nd generation or higher
- Intel i9, Xeon
- 4 cores or higher
- Other Intel processors
- 6 cores or higher
- Excludes Atom and Y series
- Non-Intel processors
- 8 cores or higher with 3.0GHz frequency or higher; OR
- 12 cores or higher; OR
- AMD - Ryzen 5/7/9 or higher
- Intel i5
macOS
Image only without a physical green screen
- Zoom desktop client, 4.6.0 or higher
- macOS version 10.13 or higher
- Supported processors
- Apple M1
- i5 - 2 cores or higher, 6th generation or higher
Note: 6th generation i5 dual-core processor, requires macOS 10.14 or higher - i7 - 4 cores or higher, 4th generation or higher
Image only with a physical green screen
- Zoom desktop client, version 3.5 or higher
- Supported processors
- Apple M1
- 2 cores, 2Ghz or higher (i5/i7 or AMD equivalent)
Video without a physical green screen
- Zoom desktop client, version 4.6.4 or higher
- macOS 10.13 or later
- Supported processors (720p background video)
- Apple M1 (Macbook Air and Pro)
- Intel i5
- 2 cores or higher
- 6th generation or higher
- macOS 10.14 or higher
- Intel i5, i7, i9, Xeon
- 4 cores or higher
- Intel i7, i9, Xeon
- 2 cores or higher
- 6th generation or higher
- Other Intel processors
- 6 cores or higher
- Excludes Atom and Y series
- Non-Intel processors
- 8 cores or higher
- Supported processors (1080p background video)
- Apple M1 (Macbook Pro only)
- Intel i5
- 4 cores or higher, 5th generation or higher; OR
- 2 cores, 7th generation or higher, and 2.0Ghz or higher
- Intel i7
- 4 cores or higher
- 2nd generation or higher
- Intel i9, Xeon
- 4 cores or higher
- Other Intel processors
- 6 cores or higher
- Excludes Atom and Y series
- Non-Intel processors
- 8 cores or higher
Video with a physical green screen
- Zoom desktop client, version 4.6.4 or higher
- macOS 10.9 or later
- Supported processors (720p background video)
- Apple M1
- Intel i5, i7, i9
- 2 cores
- 6th generation or higher
- Excludes Atom and Y series
- Intel i5, i7, i9, Xeon
- 4 cores or higher
- Other Intel processors
- 6 cores or higher
- Excludes Atom and Y series
- Non-Intel processors
- 8 cores or higher
- Supported processors (1080p background video)
- Apple M1
- Intel i5
- 4 cores
- 5th generation or higher
- Intel i7
- 4 cores or higher
- 2nd generation or higher
- Intel i9 and Xeon
- 4 cores or higher
- Other Intel processors
- 6 cores or higher
- Excludes Atom and Y series
- Non-Intel processors
- 8 cores or higher
Linux
- Zoom desktop client, version 2.0 or higher
- 2 cores, 2Ghz or higher (i5/i7 or AMD equivalent) processor
- A physical green screen
iOS
- Zoom mobile app, version 5.3.0 or higher
- iPhone 8, 8+, or X
- iPad Pro
- 5th and 6th generation 9.7" iPad
Android
- Zoom mobile app, version 5.3.0 or higher
- Android 8.0 or higher
- arm64 processor
- 8 cores or higher
- 3GB or higher RAM
- GPU
- Qualcomm Adreno:
- 540 (Snapdragon 835 / Snapdragon SDM835), or higher than 615 (QCS605 or Snapdragon SDM710)
- Mali:
- G series with version G72 or later
- CPU must be later than exynos 9810, exynos 990, or kirin 980
- Qualcomm Adreno:
- Only the following phone manufacturers are supported:
- OnePlus
- Oppo
- Redmi
- Samsung
- Vivo
- Xiaomi
- Huawei