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Zoom Virtual Background system requirements

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The Virtual Background feature allows you to display an image or video as your background during a Zoom meeting, which can provide you with more privacy or a consistent and professional look for a presentation. Depending on the device you are joining the meeting with, you can use the Virtual Background feature with or without the use of a green screen behind you, with the system requirements being higher for virtual background without a green screen.

Additionally, instead of a static image, the virtual background feature, with or without a green screen, allows you to select short videos as your virtual background. Just as with a virtual background without a green screen, a video virtual background requires more system resources, and thus has higher system requirements. 

For guidance on recommended setups to use with the virtual background feature, please refer to the main support article for how to enable and set a virtual background.

If you are looking for help with Virtual Background compatibility or troubleshooting, start by checking the list of requirements outlined below to make sure your version and computer or device support this feature. 

Notes:

  • When comparing your processor with the requirements below, the generation of your processor can be determined by the first digit (or two) of the processor number, while the remaining 3 digits are the model number. For example, an Intel i7-6700 is the 700 model of the 6th generation of i7 processors. 
  • Virtual background without a green screen is not supported when utilizing the desktop client within a virtual environment. 
  • The blur background feature requires the desktop computer meet the "Images only without a green screen" requirements, while mobile devices must meet the base requirements for virtual background. 

Virtual Background requirements for Zoom desktop client

Image only without a green screen

  • Zoom desktop client, version 5.2.0 or higher
  • Windows 7, 8, and 10 (64-bit)
  • Supported processors 
    • Intel i3 
      • 2 cores or higher
      • 5th generation or higher
    • Intel i5
      • 2 cores or higher
      • 3rd generation or higher
    • Intel i7
      • 2 cores or higher
      • 3rd generation or higher
    • Intel i9 
      • 2 cores or higher
      • 3rd generation or higher
    • AMD
      • 8 logical cores
      • 2.0Ghz or higher
    • ARM64
      • Qualcomm Adreno 680 and above
      • Driver version 27.20.1640.0 or higher 

Note: These requirements also apply to the blurred background feature. Learn more about checking your system requirements for the blur background feature.

Image only with a green screen

  • Zoom desktop client, version 3.5 or higher
  • Supported processors
    • Intel 2 cores with 2.0Ghz or higher (i5/i7 or AMD equivalent) processor
    • AMD Ryzen 5/7/9 or higher

Video without a green screen

  • Zoom desktop client, version 4.6.4 or higher
  • Windows 7, 8, or 10 (64-bit)
  • Supported processors (720p background video)
    • Intel i5, i7, i9
      • 2 cores or higher
      • 6th generation or higher
      • Excludes Atom and Y series
      • Processor must have Intel GPU
      • OS must be Windows 10, 64-bit
  • Supported processors (1080p background video)
    • Intel i5 
      • 4 cores or higher
      • 6th generation or higher
      • Excludes U series
    • Intel i7, i9, Xeon
      • 4 cores or higher
      • 4th generation or higher
    • Intel CPU with HD 620 integrated graphics requires the following:
      • Windows 10, 64-bit
      • Zoom client version 5.0.4 or higher
      • Driver version 26.20.xx.xx or higher
      • i7 2 cores; OR
      • i5 2 cores with major version 26.20 or higher and minor version 7323 or higher
    • Other Intel processors
      • 6 cores or higher
      • 4th generation or higher
      • Excludes Atom and Y series
    • Non-Intel processors
      • 8 cores or higher with 2.0GHz or higher; OR
      • 12 cores or higher
    • AMD - Ryzen 5/7/9 or higher

Video with a green screen

  • Zoom desktop client, version 4.6.4 or higher
  • Windows 7, 8, or 10 (64-bit)
  • Supported processors (720p background video)
    • Intel i5, i7, i9
      • 2 cores or higher
      • 6th generation or higher
      • Excludes Atom and Y series
    • Intel i5, i7, i9, Xeon 
      • 4 cores or higher
    • Other Intel processors
      • 6 cores or higher
      • Excludes Atom and Y series
    • Non-Intel processors  
      • 6 cores or higher with 3.0GHz frequency or higher; OR
      • 8 cores or higher; OR
      • AMD - Ryzen 5/7/9 or higher 
  • Supported processors (1080p background video)
    • Intel i5 
      • 4 cores or higher
      • 5th generation or higher
    • Intel i7 
      • 4 cores or higher
      • 2nd generation or higher
    • Intel i9, Xeon
      • 4 cores or higher
    • Other Intel processors
      • 6 cores or higher
      • Excludes Atom and Y series
    • Non-Intel processors
      • 8 cores or higher with 3.0GHz frequency or higher; OR
      • 12 cores or higher; OR
      • AMD - Ryzen 5/7/9 or higher

Image only without a green screen

  • Zoom desktop client, 4.6.0 or higher
  • macOS version 10.13 or higher
  • Supported processors
    • Apple M1  
    • i5 - 2 cores or higher, 6th generation or higher
      Note: 6th generation i5 dual-core processor, requires macOS 10.14 or higher
    • i7 - 4 cores or higher, 4th generation or higher

Note: These requirements also apply to the blurred background feature. Learn more about checking your system requirements for the blur background feature.

Image only with a green screen

  • Zoom desktop client, version 3.5 or higher
  • Supported processors
    • Apple M1 
    • 2 cores, 2Ghz or higher (i5/i7 or AMD equivalent)

Video without a green screen

  • Zoom desktop client, version 4.6.4 or higher
  • macOS 10.13 or later
  • Supported processors (720p background video)
    • Apple M1 (Macbook Air and Pro)
    • Intel i5 
      • 2 cores or higher
      • 6th generation or higher
      • macOS 10.14 or higher
    • Intel i5, i7, i9, Xeon
      • 4 cores or higher
    • Intel i7, i9, Xeon
      • 2 cores or higher
      • 6th generation or higher
    • Other Intel processors 
      • 6 cores or higher
      • Excludes Atom and Y series
    • Non-Intel processors 
      • 8 cores or higher
  • Supported processors (1080p background video)
    • Apple M1 (Macbook Pro only)
    • Intel i5 
      • 4 cores or higher, 5th generation or higher; OR
      • 2 cores, 7th generation or higher, and 2.0Ghz or higher
    • Intel i7 
      • 4 cores or higher
      • 2nd generation or higher
    • Intel i9, Xeon 
      • 4 cores or higher
    • Other Intel processors
      • 6 cores or higher
      • Excludes Atom and Y series
    • Non-Intel processors
      • 8 cores or higher

Video with a green screen

  • Zoom desktop client, version 4.6.4 or higher
  • macOS 10.9 or later
  • Supported processors (720p background video)
    • Apple M1 
    • Intel i5, i7, i9 
      • 2 cores
      • 6th generation or higher
      • Excludes Atom and Y series
    • Intel i5, i7, i9, Xeon
      • 4 cores or higher
    • Other Intel processors
      • 6 cores or higher
      • Excludes Atom and Y series
    • Non-Intel processors
      • 8 cores or higher
  • Supported processors (1080p background video)
    • Apple M1 
    • Intel i5 
      • 4 cores
      • 5th generation or higher
    • Intel i7
      • 4 cores or higher
      • 2nd generation or higher
    • Intel i9 and Xeon
      • 4 cores or higher
    • Other Intel processors
      • 6 cores or higher
      • Excludes Atom and Y series
    • Non-Intel processors
      • 8 cores or higher

Sending HD video when using Virtual Background

When using Virtual Background without a green screen, your outgoing video resolution is capped at 720p. To achieve 1080p when using Virtual Background without a green screen, you must meet the HD video guidelines and the following system requirements: 

  • Zoom desktop client for macOS: version 5.8.6 or higher
  • Intel processor: 6 cores or higher 
  • Apple M-Series or higher 

Linux

Image only with a green screen

  • Zoom desktop client, version 2.0 or higher
  • 2 cores, 2Ghz or higher (i5/i7 or AMD equivalent) processor
  • A physical green screen

Image only without a green screen

  • Zoom desktop client, version 5.7.6 or higher
  • Supported processors 
    • Intel i3 
      • 4 cores or higher
      • 8th generation or higher
    • Intel i5
      • 4 cores or higher
      • 6th generation or higher
    • Intel i7
      • 4 cores or higher
      • 4th generation or higher
    • Intel i9 
      • 4 cores or higher
      • 4th generation or higher
    • Intel Xeon
      • 4-cores or higher
      • 2.0Ghz or higher
    • AMD
      • 8 logical cores or higher
      • 3.0Ghz or higher

Note: These requirements also apply to the blurred background feature. Learn more about checking your system requirements for the blur background feature.

Virtual Background requirements for Zoom mobile app

iOS

  • Zoom mobile app, version 5.3.0 or higher
  • iPhone 8, 8+, X, or newer models
  • 5th and 6th generation 9.7" iPad
  • 7th generation and higher 10.2” iPad
  • iPad Pro

Note: Blurred background option requires Zoom mobile app version 5.6.6 (423) or higher.

Android

  • Zoom mobile app, version 5.3.0 or higher
  • Android 8.0 or higher
  • arm64 processor
    • 8 cores or higher 
  • 3GB or higher RAM
  • GPU
    • Qualcomm Adreno:
      • 540 (Snapdragon 835 / Snapdragon SDM835), or higher than 615 (QCS605 or Snapdragon SDM710)
    • Mali:
      • G series with version G72 or later
      • CPU must be later than Exynos 9810, Exynos 990, Kirin 980, or Dimensity 1000. 
  • Only the following phone manufacturers are supported:
    • Google
    • OnePlus
    • Oppo
    • Redmi
    • Samsung
    • Vivo
    • Xiaomi
    • Huawei

Note: Blurred background option requires Zoom mobile app version 5.6.6 (2076) or higher.

Web client

  • Chrome OS or a Chrome / Edge browser
  • Processor with at least 4 logical cores (includes 4 real cores or 2 cores with 4 threads)

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