Note: As our world comes together to slow the spread of COVID-19 pandemic, the Zoom Support Center has continued to operate 24x7 globally to support you. Please see the updated Support Guidelines during these unprecedented times.



Related articles

System requirements for Virtual Background Follow

Overview

This article lists the requirements for using Virtual Background in the Zoom desktop client and mobile app.

This article covers:

Windows

Image only without a physical green screen

  • Zoom desktop client for Windows, version 5.2.0 or higher
  • Windows 10 (64-bit)
  • Intel i3 - 4-cores or higher, gen 8 or higher (excluding Y-series)
  • Intel i5 - 2-cores or higher, gen 6 or higher (excluding Y-series)
  • Intel i7 - 2-cores or higher, gen 6 or higher (excluding Y-series)
  • AMD Ryzen 5/7/9 or higher

Image only with a physical green screen

  • Zoom desktop client for Windows, version 3.5.53922.0613 or higher
  • Intel dual-core 2Ghz or higher (i5/i7 or AMD equivalent) processor
  • AMD Ryzen 5/7/9 or higher

Video without a physical green screen

  • Zoom desktop client for Windows, version 4.6.4 (17383.0119) or higher
  • Windows 7, 8, or 10 (64-bit)
  • Supported processors (720p video)
    • Intel i5, i7, i9 - 2 cores or higher, gen 6 or higher, except Atom and Y series
      • Processor must have Intel GPU
      • OS must be Windows 10, 64-bit
  • Supported processors (1080p video)
    • Intel i5 - 4 cores or higher, gen 6 or higher, expect U series
    • Intel i7, i9, Xeon - 4 cores or higher, gen 4 or higher
    • Intel CPU with HD 620 integrated graphics (OS must be Windows 10, 64-bit and running Zoom client version 5.0.4 or higher and driver version 26.20.xx.xx or higher)
      • i7 2 cores; or
      • i5 2 cores with major version 26.20 or higher and minor version 7323 or higher
    • Other Intel processors - 6 cores or higher, gen 4 or higher, except Atom and Y series
    • Non-Intel processors - 8 cores or higher and frequency 3.0GHz; or 12 cores or higher
    • AMD - Ryzen 5/7/9 or higher

Video with a physical green screen

  • Zoom desktop client for Windows, version 4.6.4 (17383.0119) or higher
  • Windows 7, 8, or 10 (64-bit)
  • Supported processors (720p video)
    • Intel i5, i7, i9 - 4 cores, gen 6 or higher, except Atom and Y series
    • Intel i5, i7, i9, Xeon - 4 cores or higher
    • Intel CPU with HD 620 integrated graphics (OS must be Windows 10, 64-bit and running Zoom client version 5.0.4 or higher and driver version 26.20.xx.xx or higher)
      • i7 2 cores; or
      • i5 2 cores with major version 26.20 or higher and minor version 7323 or higher
    • Other Intel processors - 6 cores or higher, except Atom and Y series
    • Non-Intel processors - 6 cores or higher, 3.0GHz frequency or higher; or 8 cores or higher
  • Supported processors (1080p video)
    • Intel i5 - gen 5 or higher, quad-core or higher
    • Intel i7 - gen 2 or higher, quad-core or higher
    • Intel i9, Xeon - 4 cores or higher
    • Other Intel processors - 6 cores or higher, except Atom and Y series
    • Non-Intel processors - 8 cores or higher and 3.0GHz frequency or higher; or 12 cores or higher
    • AMD - Ryzen 5/7/9 or higher

macOS

Image only without a physical green screen

  • Zoom desktop client for macOS, 4.6.0 (13614.1202) or higher
  • 4th generation i7 quad-core or higher processor
  • 6th generation i5 dual-core or higher processor
    Note: 6th generation i5 dual-core processor, requires macOSOS 10.14 or higher

Image only with a physical green screen

  • Zoom desktop client for macOS, version 3.5.53922.0613 or higher
  • Dual-core 2Ghz or higher (i5/i7 or AMD equivalent) processor

Video without a physical green screen

  • Zoom desktop client for macOS, version 4.6.4 (17383.0119) or higher
  • macOS 10.9 or later
  • Supported processors (720p video)
    • Intel i5, i7, i9, Xeon - 4 cores or higher
    • Intel i7, i9, Xeon - 2 cores, gen 6 or higher
    • Intel i5 - 2 cores, gen 6 or higher, and macOS 10.14 or higher
    • Other Intel processors - 6 cores or higher, except Atom and Y series
    • Non-Intel processors - 8 cores or higher
  • Supported processors (1080p video)
    • Intel i5 
      • 4 cores or higher, gen 5 or higher; or
      • 2 cores with gen 7 or higher and 2.0Ghz frequency or higher
    • Intel i7 - 4 cores or higher, gen 2 or higher
    • Intel i9, Xeon - 4 cores or higher
    • Other Intel processors - 6 cores or higher, except Atom and Y series
    • Non-Intel processors - 8 cores or higher

Video with a physical green screen

  • Zoom desktop client for macOS, version 4.6.4 (17383.0119) or higher
  • macOS 10.9 or later
  • Supported processors (720p video)
    • Intel i5, i7, i9 - 2 cores, gen 6 or higher, except Atom and Y series
    • Intel i5, i7, i9, Xeon - 4 cores or higher
    • Other Intel processors - 6 cores or higher, except Atom and Y series
    • Non-Intel processors - 8 cores or higher
  • Supported processors (1080p video)
    • Intel i5 - gen 5 or higher, quad-core or higher
    • Intel i7 - gen 2 or higher, quad-core or higher
    • Intel i9, Xeon - 4 cores or higher
    • Other Intel processors - 6 cores or higher, except Atom and Y series
    • Non-Intel processors - 8 cores or higher

Linux

  • Zoom desktop client for Linux, version 2.0.91373.0502 or higher
  • Dual Core 2Ghz or Higher (i5/i7 or AMD equivalent) processor
  • A physical green screen

iOS

  • Zoom Mobile App for iOS, version 4.1.27541.0627 or higher
  • iPhone 8, 8+, or X
  • iPad Pro and the 5th and 6th generation iPad 9.7

Android

  • Zoom mobile app for Android, version 5.3.0 or higher
  • arm64 processor
  • 8 or more CPU cores
  • GPU
    • Qualcomm Adreno: 540 (Snapdragon 835 / Snapdragon SDM835), or later than 630(Snapdragon SDM845)
    • Mali: G series with version G72 or later; CPU must be later than exynos 9810, exynos 990, or kirin 980
  • 3GB or more RAM
  • Android 8.0 or higher
  • Only the following manufacturers are supported: Google, OnePlus, Oppo, Redmi, Samsung, Vivo, Xiaomi, Huawei