Help Center
Overview
This article lists the requirements for using Virtual Background in the Zoom desktop client and mobile app.
This article covers:
Windows
Note: The following Intel processors don't support virtual background without a physical green screen.
- i7-5xxxU series processors with 2 cores
- i5-5xxxU/5xxxH/5xxxR/5xxxC series processors with 2 or 4 cores
Image only without a physical green screen
- Zoom desktop client for Windows, version 5.2.0 or higher
- Windows 10 (64-bit)
- Intel i3 - 4-cores or higher, gen 8 or higher (excluding Y-series)
- Intel i5 - 2-cores or higher, gen 6 or higher (excluding Y-series)
- Intel i7 - 2-cores or higher, gen 6 or higher (excluding Y-series)
- AMD Ryzen 5/7/9 or higher
Image only with a physical green screen
- Zoom desktop client for Windows, version 3.5.53922.0613 or higher
- Intel dual-core 2Ghz or higher (i5/i7 or AMD equivalent) processor
- AMD Ryzen 5/7/9 or higher
Video without a physical green screen
- Zoom desktop client for Windows, version 4.6.4 (17383.0119) or higher
- Windows 7, 8, or 10 (64-bit)
- Supported processors (720p video)
- Intel i5, i7, i9 - 2 cores or higher, gen 6 or higher, except Atom and Y series
- Processor must have Intel GPU
- OS must be Windows 10, 64-bit
- Intel i5, i7, i9 - 2 cores or higher, gen 6 or higher, except Atom and Y series
- Supported processors (1080p video)
- Intel i5 - 4 cores or higher, gen 6 or higher, expect U series
- Intel i7, i9, Xeon - 4 cores or higher, gen 4 or higher
- Intel CPU with HD 620 integrated graphics (OS must be Windows 10, 64-bit and running Zoom client version 5.0.4 or higher and driver version 26.20.xx.xx or higher)
- i7 2 cores; or
- i5 2 cores with major version 26.20 or higher and minor version 7323 or higher
- Other Intel processors - 6 cores or higher, gen 4 or higher, except Atom and Y series
- Non-Intel processors - 8 cores or higher and frequency 3.0GHz; or 12 cores or higher
- AMD - Ryzen 5/7/9 or higher
Video with a physical green screen
- Zoom desktop client for Windows, version 4.6.4 (17383.0119) or higher
- Windows 7, 8, or 10 (64-bit)
- Supported processors (720p video)
- Intel i5, i7, i9 - 4 cores, gen 6 or higher, except Atom and Y series
- Intel i5, i7, i9, Xeon - 4 cores or higher
- Intel CPU with HD 620 integrated graphics (OS must be Windows 10, 64-bit and running Zoom client version 5.0.4 or higher and driver version 26.20.xx.xx or higher)
- i7 2 cores; or
- i5 2 cores with major version 26.20 or higher and minor version 7323 or higher
- Other Intel processors - 6 cores or higher, except Atom and Y series
- Non-Intel processors - 6 cores or higher, 3.0GHz frequency or higher; or 8 cores or higher
- Supported processors (1080p video)
- Intel i5 - gen 5 or higher, quad-core or higher
- Intel i7 - gen 2 or higher, quad-core or higher
- Intel i9, Xeon - 4 cores or higher
- Other Intel processors - 6 cores or higher, except Atom and Y series
- Non-Intel processors - 8 cores or higher and 3.0GHz frequency or higher; or 12 cores or higher
- AMD - Ryzen 5/7/9 or higher
macOS
Image only without a physical green screen
- Zoom desktop client for macOS, 4.6.0 (13614.1202) or higher
- 4th generation i7 quad-core or higher processor
- 6th generation i5 dual-core or higher processor
Note: 6th generation i5 dual-core processor, requires macOSOS 10.14 or higher
Image only with a physical green screen
- Zoom desktop client for macOS, version 3.5.53922.0613 or higher
- Dual-core 2Ghz or higher (i5/i7 or AMD equivalent) processor
Video without a physical green screen
- Zoom desktop client for macOS, version 4.6.4 (17383.0119) or higher
- macOS 10.9 or later
- Supported processors (720p video)
- Intel i5, i7, i9, Xeon - 4 cores or higher
- Intel i7, i9, Xeon - 2 cores, gen 6 or higher
- Intel i5 - 2 cores, gen 6 or higher, and macOS 10.14 or higher
- Other Intel processors - 6 cores or higher, except Atom and Y series
- Non-Intel processors - 8 cores or higher
- Supported processors (1080p video)
- Intel i5
- 4 cores or higher, gen 5 or higher; or
- 2 cores with gen 7 or higher and 2.0Ghz frequency or higher
- Intel i7 - 4 cores or higher, gen 2 or higher
- Intel i9, Xeon - 4 cores or higher
- Other Intel processors - 6 cores or higher, except Atom and Y series
- Non-Intel processors - 8 cores or higher
- Intel i5
Video with a physical green screen
- Zoom desktop client for macOS, version 4.6.4 (17383.0119) or higher
- macOS 10.9 or later
- Supported processors (720p video)
- Intel i5, i7, i9 - 2 cores, gen 6 or higher, except Atom and Y series
- Intel i5, i7, i9, Xeon - 4 cores or higher
- Other Intel processors - 6 cores or higher, except Atom and Y series
- Non-Intel processors - 8 cores or higher
- Supported processors (1080p video)
- Intel i5 - gen 5 or higher, quad-core or higher
- Intel i7 - gen 2 or higher, quad-core or higher
- Intel i9, Xeon - 4 cores or higher
- Other Intel processors - 6 cores or higher, except Atom and Y series
- Non-Intel processors - 8 cores or higher
Linux
- Zoom desktop client for Linux, version 2.0.91373.0502 or higher
- Dual Core 2Ghz or Higher (i5/i7 or AMD equivalent) processor
- A physical green screen
iOS
- Zoom Mobile App for iOS, version 4.1.27541.0627 or higher
- iPhone 8, 8+, or X
- iPad Pro and the 5th and 6th generation iPad 9.7
Android
- Zoom mobile app for Android, version 5.3.0 or higher
- arm64 processor
- 8 or more CPU cores
- GPU
- Qualcomm Adreno: 540 (Snapdragon 835 / Snapdragon SDM835), or higher than 615 (QCS605 or Snapdragon SDM710)
- Mali: G series with version G72 or later; CPU must be later than exynos 9810, exynos 990, or kirin 980
- 3GB or more RAM
- Android 8.0 or higher
- Only the following manufacturers are supported: Google, OnePlus, Oppo, Redmi, Samsung, Vivo, Xiaomi, Huawei
