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System requirements for Virtual Background Follow

Overview

This article lists the requirements for using Virtual Background in the Zoom client/app and Zoom Rooms.

This article covers:

Windows

Image only without a physical green screen

Option 1 

  • Zoom Desktop Client for PC, version 4.4.53582.0519 or higher
  • Windows 7, 8, or 10 (64-bit)
  • 4th generation i7 quad-core or higher processor, running at 2.0 Ghz or higher

Option 2

  • Zoom Desktop Client for PC, version 4.5.4 (5422.0930) or higher
  • Windows 10 (64-bit)
  • Intel 6th generation Intel i5 Dual core or higher processor, running at 2.0 Ghz or higher
    • If CPU is not i7 quad core or higher, integrated GPU enabled and integrated GPU's graphics driver version 23.20.xx.xxxx or higher
  • Intel CPU with HD620 graphics (OS must be Windows 10, 64-bit)
    • i7 2 cores; or
    • i5 2 cores with major version 26 or higher and minor version 7323 or higher
  • AMD Ryzen 5/7/9 or higher

Note: Due to issues with compatibility with Intel CPUs using the HD 620 graphics processor, devices using those processors, must use a physical green screen.

Image only with a physical green screen

  • Zoom Desktop Client for PC, version 3.5.53922.0613 or higher
  • Intel Dual Core 2Ghz or higher (i5/i7 or AMD equivalent) processor
  • AMD Ryzen 5/7/9 or higher

Video without a physical green screen

  • Zoom Desktop Client for PC, version 4.6.4 (17383.0119) or higher
  • Windows 7, 8, or 10 (64-bit)
  • Supported processors (720p video)
    • Intel i5, i7, i9 - 2 cores or higher, gen 6 or higher, except atom and y series
      • Processor must have Intel GPU - except HD620 with driver version 23 or higher
      • OS must be Windows 10, 64-bit
  • Supported processors (1080p video)
    • Intel i5 - 4 cores or higher, gen 6 or higher, expect u-series
    • Intel i7, i9, Xeon - 4 cores or higher, gen 4 or higher
    • Intel CPU with HD620 graphics (OS must be Windows 10, 64-bit)
      • i7 2 cores; or
      • i5 2 cores with major version 26 or higher and minor version 7323 or higher
    • Other Intel processors - 6 cores or higher, gen 4 or higher, except atom and y series
    • Non-Intel processors - 8 cores or higher and frequency 3.0GHz; or 12 cores or higher
    • AMD - Ryzen 5/7/9 or higher

Video with a physical green screen

  • Zoom Desktop Client for PC, version 4.6.4 (17383.0119) or higher
  • Windows 7, 8, or 10 (64-bit)
  • Supported processors (720p video)
    • Intel i5, i7, i9 - 4 cores, gen 6 or higher, except atom and y series
    • Intel i5, i7, i9, Xeon - 4 cores or higher
    • Other Intel processors - 6 cores or higher, except atom and y series
    • Non-Intel processors - 6 cores or higher, 3.0GHz frequency or higher; or 8 cores or higher
  • Supported processors (1080p video)
    • Intel i5 - gen 5 or higher, quad-core or higher
    • Intel i7 - gen 2 or higher, quad-core or higher
    • Intel i9, Xeon - 4 cores or higher
    • Other Intel processors - 6 cores or higher, except atom and y series
    • Non-Intel processors - 8 cores or higher and 3.0GHz frequency or higher; or 12 cores or higher
    • AMD - Ryzen 5/7/9 or higher

macOS

Image only without a physical green screen

  • Zoom Desktop Client for Mac,  4.6.0 (13614.1202) or higher
  • 4th generation i7 quad-core or higher processor
  • 6th generation i5 dual-core or higher processor
    Note: 6th generation i5 dual-core processor, requires MacOS 10.14 or higher

Image only with a physical green screen

  • Zoom Desktop Client for Mac, version 3.5.53922.0613 or higher
  • Dual Core 2Ghz or Higher (i5/i7 or AMD equivalent) processor

Video without a physical green screen

  • Zoom Desktop Client for Mac, version 4.6.4 (17383.0119) or higher
  • macOS 10.9 or later
  • Supported processors (720p video)
    • Intel i5, i7, i9, Xeon - 4 cores or higher
    • Intel i7, i9, Xeon - 2 cores, gen 4 or higher
    • Intel i5 - 2 cores, gen 6 or higher, and macOS 10.14 or higher
    • Other Intel processors - 6 cores or higher, except atom and y series
    • Non-Intel processors - 8 cores or higher
  • Supported processors (1080p video)
    • Intel i5 
      • 4 cores or higher, gen 5 or higher; or
      • 2 cores with gen 7 or higher and 2.0Ghz frequency or higher
    • Intel i7 - 4 cores or higher, gen 2 or higher
    • Intel i9, Xeon - 4 cores or higher
    • Other Intel processors - 6 cores or higher, except atom and y series
    • Non-Intel processors - 8 cores or higher

Video with a physical green screen

  • Zoom Desktop Client for Mac, version 4.6.4 (17383.0119) or higher
  • macOS 10.9 or later
  • Supported processors (720p video)
    • Intel i5, i7, i9 - 2 cores, gen 6 or higher, except atom and y series
    • Intel i5, i7, i9, Xeon - 4 cores or higher
    • Other Intel processors - 6 cores or higher, except atom and y series
    • Non-Intel processors - 8 cores or higher
  • Supported processors (1080p video)
    • Intel i5 - gen 5 or higher, quad-core or higher
    • Intel i7 - gen 2 or higher, quad-core or higher
    • Intel i9, Xeon - 4 cores or higher
    • Other Intel processors - 6 cores or higher, except atom and y series
    • Non-Intel processors - 8 cores or higher

Linux

  • Zoom Desktop Client for Linux, version 2.0.91373.0502 or higher
  • Dual Core 2Ghz or Higher (i5/i7 or AMD equivalent) processor
  • A physical green screen

iOS

  • Zoom Mobile App for iOS, version 4.1.27541.0627 or higher
    • iPhone 8, 8+, or X
    • iPad Pro and the 5th and 6th generation iPad 9.7

Zoom Room

  • PC: 4.6.0 (1193.1215) or higher
  • MacOS: 4.6.0 (1696.1216) or higher
  • A physical green screen