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System requirements for Virtual Background Follow

Overview

This article lists the requirements for using Virtual Background in the Zoom desktop client and mobile app.

This article covers:

Windows

Note: The following Intel processors don't support virtual background without a physical green screen.

  • i7-5xxxU series processors with 2 cores
  • i5-5xxxU/5xxxH/5xxxR/5xxxC series processors with 2 or 4 cores

Image only without a physical green screen

  • Zoom desktop client for Windows, version 5.2.0 or higher
  • Windows 10 (64-bit)
  • Intel i3 - 4-cores or higher, gen 8 or higher (excluding Y-series)
  • Intel i5 - 2-cores or higher, gen 6 or higher (excluding Y-series)
  • Intel i7 - 2-cores or higher, gen 6 or higher (excluding Y-series)
  • AMD Ryzen 5/7/9 or higher

Image only with a physical green screen

  • Zoom desktop client for Windows, version 3.5.53922.0613 or higher
  • Intel dual-core 2Ghz or higher (i5/i7 or AMD equivalent) processor
  • AMD Ryzen 5/7/9 or higher

Video without a physical green screen

  • Zoom desktop client for Windows, version 4.6.4 (17383.0119) or higher
  • Windows 7, 8, or 10 (64-bit)
  • Supported processors (720p video)
    • Intel i5, i7, i9 - 2 cores or higher, gen 6 or higher, except Atom and Y series
      • Processor must have Intel GPU
      • OS must be Windows 10, 64-bit
  • Supported processors (1080p video)
    • Intel i5 - 4 cores or higher, gen 6 or higher, expect U series
    • Intel i7, i9, Xeon - 4 cores or higher, gen 4 or higher
    • Intel CPU with HD 620 integrated graphics (OS must be Windows 10, 64-bit and running Zoom client version 5.0.4 or higher and driver version 26.20.xx.xx or higher)
      • i7 2 cores; or
      • i5 2 cores with major version 26.20 or higher and minor version 7323 or higher
    • Other Intel processors - 6 cores or higher, gen 4 or higher, except Atom and Y series
    • Non-Intel processors - 8 cores or higher and frequency 3.0GHz; or 12 cores or higher
    • AMD - Ryzen 5/7/9 or higher

Video with a physical green screen

  • Zoom desktop client for Windows, version 4.6.4 (17383.0119) or higher
  • Windows 7, 8, or 10 (64-bit)
  • Supported processors (720p video)
    • Intel i5, i7, i9 - 4 cores, gen 6 or higher, except Atom and Y series
    • Intel i5, i7, i9, Xeon - 4 cores or higher
    • Intel CPU with HD 620 integrated graphics (OS must be Windows 10, 64-bit and running Zoom client version 5.0.4 or higher and driver version 26.20.xx.xx or higher)
      • i7 2 cores; or
      • i5 2 cores with major version 26.20 or higher and minor version 7323 or higher
    • Other Intel processors - 6 cores or higher, except Atom and Y series
    • Non-Intel processors - 6 cores or higher, 3.0GHz frequency or higher; or 8 cores or higher
  • Supported processors (1080p video)
    • Intel i5 - gen 5 or higher, quad-core or higher
    • Intel i7 - gen 2 or higher, quad-core or higher
    • Intel i9, Xeon - 4 cores or higher
    • Other Intel processors - 6 cores or higher, except Atom and Y series
    • Non-Intel processors - 8 cores or higher and 3.0GHz frequency or higher; or 12 cores or higher
    • AMD - Ryzen 5/7/9 or higher

macOS

Image only without a physical green screen

  • Zoom desktop client for macOS, 4.6.0 (13614.1202) or higher
  • 4th generation i7 quad-core or higher processor
  • 6th generation i5 dual-core or higher processor
    Note: 6th generation i5 dual-core processor, requires macOSOS 10.14 or higher

Image only with a physical green screen

  • Zoom desktop client for macOS, version 3.5.53922.0613 or higher
  • Dual-core 2Ghz or higher (i5/i7 or AMD equivalent) processor

Video without a physical green screen

  • Zoom desktop client for macOS, version 4.6.4 (17383.0119) or higher
  • macOS 10.9 or later
  • Supported processors (720p video)
    • Intel i5, i7, i9, Xeon - 4 cores or higher
    • Intel i7, i9, Xeon - 2 cores, gen 6 or higher
    • Intel i5 - 2 cores, gen 6 or higher, and macOS 10.14 or higher
    • Other Intel processors - 6 cores or higher, except Atom and Y series
    • Non-Intel processors - 8 cores or higher
  • Supported processors (1080p video)
    • Intel i5 
      • 4 cores or higher, gen 5 or higher; or
      • 2 cores with gen 7 or higher and 2.0Ghz frequency or higher
    • Intel i7 - 4 cores or higher, gen 2 or higher
    • Intel i9, Xeon - 4 cores or higher
    • Other Intel processors - 6 cores or higher, except Atom and Y series
    • Non-Intel processors - 8 cores or higher

Video with a physical green screen

  • Zoom desktop client for macOS, version 4.6.4 (17383.0119) or higher
  • macOS 10.9 or later
  • Supported processors (720p video)
    • Intel i5, i7, i9 - 2 cores, gen 6 or higher, except Atom and Y series
    • Intel i5, i7, i9, Xeon - 4 cores or higher
    • Other Intel processors - 6 cores or higher, except Atom and Y series
    • Non-Intel processors - 8 cores or higher
  • Supported processors (1080p video)
    • Intel i5 - gen 5 or higher, quad-core or higher
    • Intel i7 - gen 2 or higher, quad-core or higher
    • Intel i9, Xeon - 4 cores or higher
    • Other Intel processors - 6 cores or higher, except Atom and Y series
    • Non-Intel processors - 8 cores or higher

Linux

  • Zoom desktop client for Linux, version 2.0.91373.0502 or higher
  • Dual Core 2Ghz or Higher (i5/i7 or AMD equivalent) processor
  • A physical green screen

iOS

  • Zoom Mobile App for iOS, version 4.1.27541.0627 or higher
  • iPhone 8, 8+, or X
  • iPad Pro and the 5th and 6th generation iPad 9.7

Android

  • Zoom mobile app for Android, version 5.3.0 or higher
  • arm64 processor
  • 8 or more CPU cores
  • GPU
    • Qualcomm Adreno: 540 (Snapdragon 835 / Snapdragon SDM835), or higher than 615 (QCS605 or Snapdragon SDM710)
    • Mali: G series with version G72 or later; CPU must be later than exynos 9810, exynos 990, or kirin 980
  • 3GB or more RAM
  • Android 8.0 or higher
  • Only the following manufacturers are supported: Google, OnePlus, Oppo, Redmi, Samsung, Vivo, Xiaomi, Huawei