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Switzerland VAT Follow

What is VAT?

VAT is the abbreviation of Value Added Tax and is in general due when goods and/or services are sold. It generally applies to all goods and services that are bought and sold for use or consumption in Switzerland.  It is a Consumption Tax because it is borne ultimately by the final consumer.

Who must pay VAT?

Generally, VAT is invoiced by the supplier that is selling goods or services and collected from the customer.  Subsequently, the supplier reports and remits the collected VAT to the tax authorities.

Why am I being charged VAT?

Video conferencing services and telecommunication (in the form of electronic communication services) supplied by Zoom fall within the rules concerning Electronically Supplied Services (ESS) in Switzerland.  As such, Zoom is required to collect Swiss VAT on all supplies made to customers in Switzerland.

What is a VAT number?

A VAT number is a unique 9-digit number (which starts with the prefix “CHE” and ends with a suffix MWST (German) or TVA (French) or IVA (Italian)) activated by the Swiss Tax Authorities that identifies a person/entity as registrant for VAT purposes in Switzerland.  Where you have provided your VAT number this will show on invoices issued to you by Zoom.

How do I enter my VAT number?

To enter your Swiss VAT number, please follow these steps:

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Billing.
  3. Under Billing Contact, choose to edit the VAT Number (which appears after the Billing Contact Address field).
  4. Enter your Swiss VAT number and save.

Does Zoom have a VAT number?

Yes. Zoom is registered for VAT in Switzerland. Zoom’s Swiss VAT number will be shown on the invoice it issues to you.

How is Zoom determining which customers Swiss VAT applies to?

Zoom will apply VAT if the location of the “Sold To” contact address entered by the customer is in Switzerland.  This information is subject to cross-referencing against other data to verify that the ‘Sold to’ country is accurate.

It is your responsibility as a customer to ensure that your sold to address is accurate.

Will VAT apply if a Swiss company purchases Zoom for use in a location outside of Switzerland?

If the “Sold To” address is in a location outside of Switzerland, even if the billing address is in Switzerland, Swiss VAT will not be charged on the basis that the Zoom product will be for “use” exclusively outside of Switzerland.  However, the supply may be subject to VAT based on the rules applicable in the country of the “Sold To” address

Is there a minimum threshold purchase amount before VAT is applied?

No. All supplies of ESS to customers in Switzerland are subject to Swiss VAT.

Does Zoom provide VAT exempt or non-VATable services?

No.  All services currently provided by Zoom to customers in Switzerland are subject to Swiss VAT.

Are there any special exemptions applicable for charities under which VAT may not be charged?

No.  There are no exemptions from VAT available under Swiss VAT rules for the services Zoom supplies to charities in Switzerland.

Will VAT apply even if a Swiss company provides a valid VAT number to Zoom?

Yes.  VAT applies to all the supplies that Zoom makes to customers in Switzerland.

Are there any VAT obligations for me as a customer?

No.  The customer in principle has no VAT obligations.  If you are a registered for VAT in Switzerland and you want to claim an input tax credit for the VAT paid to Zoom, as a minimum, you should ensure to keep a copy of Zoom’s invoice for your records.


Every customer is unique and so are their specific tax circumstances. The above stated information should not be considered as tax advice, but as a general overview of relevant tax rules. Zoom cannot provide you with tax advice for your individual situation, and therefore we strongly recommend speaking with a professional tax advisor for tailored advice.