At Zoom, we are hard at work to provide you with the best 24x7 global support experience during this pandemic. As part of this ongoing commitment, please review our updated Support Guidelines.

Conference Room Connector TLS certificates Follow


Zoom periodically updates the certificates required for Conference Room Connector devices to join a Zoom meeting with a TLS connection. When these certificates are updated, administrators may need to install the new certificates to continue connecting to Zoom meetings.

Certificate Details

We currently issue certificates through DigiCert. If the root certificate is not in your system's trust store, it may need to be added manually.

Download root certificate:
Valid until: 10/Nov/2031
Serial #: 08:3B:E0:56:90:42:46:B1:A1:75:6A:C9:59:91:C7:4A
SHA1 Fingerprint: A8:98:5D:3A:65:E5:E5:C4:B2:D7:D6:6D:40:C6:DD:2F:B1:9C:54:36
SHA256 Fingerprint: 43:48:A0:E9:44:4C:78:CB:26:5E:05:8D:5E:89:44:B4:D8:4F:96:62:BD:26:DB:25:7F:89:34:A4:43:C7:01:61

In rare instances, a system may require the intermediate certificate to be added manually:

Download intermediate certificate:
Valid until: 08/Mar/2023
Serial #: 01:FD:A3:EB:6E:CA:75:C8:88:43:8B:72:4B:CF:BC:91
SHA1 Fingerprint: 1F:B8:6B:11:68:EC:74:31:54:06:2E:8C:9C:C5:B1:71:A4:B7:CC:B4
SHA256 Fingerprint: 15:4C:43:3C:49:19:29:C5:EF:68:6E:83:8E:32:36:64:A0:0E:6A:0D:82:2C:CC:95:8F:B4:DA:B0:3E:49:A0:8F