Recovering a deleted phone number

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Accidentally deleted numbers or previously owned numbers you’d like to get back can be investigated, and the majority of the time, recovered by the Zoom porting team.

Prerequisites for recovering a deleted phone number

  • Account owner or admin privileges
  • The numbers you want to recover

How to recover a deleted phone number

Draft an email to numberporting@zoom.us, include the following;

  • Email subject line: Number Recovery
  • Your Zoom account number (found on your account profile page)
  • The numbers that are involved
  • Brief explanation of how the numbers were removed from your account (deleted on accident/removed as not needed etc.)

A Zoom team member will confirm receipt, review the request, and attempt to recover the numbers.

Note:

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