At Zoom, we are hard at work to provide you with the best 24x7 global support experience during this pandemic. As part of this ongoing commitment, please review our updated Support Guidelines.

Recovering a deleted phone number Follow


Accidentally deleted numbers or previously owned numbers you’d like to get back can be investigated, and the majority of the time, recovered by the Zoom porting team.


  • Account owner or admin privileges
  • The numbers you want to recover


Draft an email to, include the following;

  • Email subject line: Number Recovery
  • Your Zoom account number
  • The numbers that are involved
  • Brief explanation of how the numbers were removed from your account (deleted on accident/removed as not needed etc.)

A Zoom team member will confirm receipt, review the request, and attempt to recover the numbers.