Note: As our world comes together to slow the spread of COVID-19 pandemic, the Zoom Support Center has continued to operate 24x7 globally to support you. Please see the updated Support Guidelines during these unprecedented times.



Related articles

Using Virtual Background in a Zoom Room Follow

Overview

The Virtual Background feature allows you to display an image as your background during a meeting in a Zoom Room. This feature requires a green screen to allow Zoom to detect the difference between you and your background.

This article covers:

Prerequisites

  • Windows: 4.6.0 (1193.1215) or higher
  • macOS: 4.6.0 (1696.1216) or higher
  • A physical green screen

Note: For recommendations on the background image, see the Virtual Background support article for the desktop client and mobile app.

Enabling Virtual Background

To enable Virtual Background for Zoom Rooms:

  1. Sign in to the Zoom web portal as an admin.
  2. Navigate to the Zoom Rooms page and click Account Settings.
  3. Toggle the Virtual Background with Greenscreen option.
  4. Click Upload Image to add more background choices to the default library.

Note: You can use location hierarchy if you only want to enable this feature for specific Zoom Rooms.

Enabling Virtual Background during a meeting

If you have already have Virtual Background enabled in the web portal, you can turn it on during a meeting.

  1. While in a a meeting, tap the settings gear icon on your Zoom Room controller.
  2. Tap Virtual Background, then tap the background you would like, then tap Done.