Note: As our world comes together to slow the spread of COVID-19 pandemic, the Zoom Support Center has continued to operate 24x7 globally to support you. Please see the updated Support Guidelines during these unprecedented times.

Important: Starting September 27, Zoom will require that all meetings have a Passcode or a Waiting Room enabled for accounts with a single licensed user, Pro accounts with 2 or more licenses, and Business accounts with 10-100 licenses. For further information, please see our reference our Frequently Asked Questions.



Sync Zoom presence to Outlook Follow

Overview

While the Zoom application allows you to sync your Outlook calendar and contacts with Zoom, you can also allow Zoom to set your Outlook status based on your current Zoom status. Once enabled, any changes to your Zoom status will be reflected in Outlook, as well as your Zoom profile picture. 

Note: Outlook can only be synced to one app at a time, so if Skype for Business or Microsoft Teams is synced to Outlook for presence and contact card, that will have to be disabled first before enabling it in Zoom.

This article covers:

Prerequisites

  • Zoom Desktop Client for Windows, version 5.2.0 (42619.0804) or higher
  • Outlook application installed locally on the device

Enabling Presence mapping

  1. Sign in to the Zoom Client.
  2. Click your profile picture then click Settings.
  3. Click the General tab.
  4. Enable Integrate Zoom with Outlook.

Status mapping

The following table lists the Zoom status options and the equivalent Outlook status that will be synced with your Zoom status.

Zoom Status Zoom Icon Outlook Status

Outlook Icon

Available Available 
In a Zoom Meeting    Busy
In a calendar event
On a call  
Presenting  
Do not Disturb Do not Disturb   
Away    Away