Note: As our world comes together to slow the spread of COVID-19 pandemic, the Zoom Support Center has continued to operate 24x7 globally to support you. Please see the updated Support Guidelines during these unprecedented times.

Important: Starting September 27, Zoom will require that all meetings have a Passcode or a Waiting Room enabled for accounts with a single licensed user, Pro accounts with 2 or more licenses, and Business accounts with 10-100 licenses. For further information, please see our reference our Frequently Asked Questions.

Getting started with Zoom for Home Follow


Zoom for Home allows users to join meetings from their personal workspace away from the office with a dedicated device. The solution supports integrated audio/video conferencing, wireless screen sharing, and can be purchased and set up by individual users or IT departments. To get started, an individual needs a Zoom account and a supported device.

This article covers:


  • Zoom account
  • Zoom for Home compatible device

Setup preparations

  1. Find or clear a space for your Zoom for Home setup.

  2. Acquire a compatible device, such as a Zoom for Home - DTEN Me.
  3. Sign up for a Zoom account if you have not done so already or if you have not been provided one from your organization. No special license is required to use Zoom for Home. Any Basic (free), Pro, Business, or Enterprise user is eligible. 

Basic setup

  • Place your display in the area you have selected.Connect the power and to an internet network.
  • Turn on your Zoom for Home device. Tap Sign In on the home screen.

  • Choose the method you want to use to sign in:

Pairing code with web browser

  • This option is recommended if your organization uses single sign on (SSO). Take note of the pairing code that is displayed on the screen and open a web browser on another device.
  • Navigate to and enter the pairing code.
  • The Zoom for Home device will prompt you to confirm your sign in attempt. Tap Yes, It's Me.
  • If you are performing the setup on your own the process will complete automatically. If a room has been provisioned for you by your organization, tap to select it. 

Sign in with email

  1. Enter the email and password of your Zoom account and tap Sign in.
  2. If you are performing the setup on your own the process will complete automatically. If a room has been provisioned for you by your organization, tap to select it.

Setting a Screen Lock Passcode and Configuring Auto Lock

You can set a passcode to easily lock your device when you are away from your desk, or set your device to auto-lock in case you forget.

  1. Once you have completed the initial sign in process, you should be prompted to setup a screen lock passcode. If you chose the setup later option, tap settings on lower right corner of the screen.
  2. Tap Screen Lock. Create a passcode and re-enter it to confirm your choice.
  3. You can set the device to automatically lock by tapping Auto Lock Screen After Inactivity from the settings page and selecting a timeout threshold. If you choose to Never auto lock the screen, you will have to manually lock the device from the home screen every time.

  4. To manually lock your device, tap the lock icon on the lower right hand corner of the home screen.

Using Zoom for Home

Once you are signed in, your device will display any upcoming meetings on your calendar and you can click start to join the meeting. If you would like more information on how to use specific features, please consult these articles: