At Zoom, we are hard at work to provide you with the best 24x7 global support experience during this pandemic. As part of this ongoing commitment, please review our updated Support Guidelines.

Getting Started with ZDM for Appliances Follow


System administrators can use Zoom Device Management (ZDM) to manage Zoom Rooms Appliances. With ZR Appliances, there’s no pre-enrollment or enrollment process necessary. These devices are ZDM supported out-of-box. ZDM is simple to use, offers additional Zoom Rooms remote capabilities, and allows for centralized room and device management from the Zoom web portal. ZR app upgrades and device firmware upgrades are supported. 

Available features


If your company network includes firewall or proxy servers, you may need to add this ZDM url to your allowed list of network domains to allow communication with the ZDM server: