Updating Virtual Desktop Infrastructure (VDI)

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Although the VDI client and plug-in are backwards compatible with certain versions, updating at least periodically provides access to important new features and critical security updates. 

This article covers:

Prerequisites for updating Virtual Desktop Infrastructure (VDI)

  • Administrator access to systems management software
  • Existing VDI setup

Installation locations

The VDI client and plug-in are two separate programs with their own respective physical install locations:

  • The VDI client, known as the host installer, will be installed on the virtual desktop as an application. The host installer is a .msi file that can be deployed through systems management software, such as Intune and SCCM. It will respond to the same .msi configuration as the non-VDI client. 
  • The VDI Plug-in will be installed on a thin client. The plug-in itself is an enhancement to the VDI host installer that allows a thin client to bridge a connection to the VDI over a .ica or .pcoip connection. This allows for media offloading, and reduces the memory and process strain on the VDI server.

The default installation directories are:

  • C:\Program Files (x86)\Zoom VDI for the VDI client
  • C:\Program Files (x86)\user entered location for the VDI plug-in

Updating VDI

  1. Download the installation file for the preferred update version.
  2. If you are updating the VDI client and plug-in, then updating both at the same time is recommended. If this can't be done, update the client first then the plug-in. 
  3. Utilize systems management software (SCCM, Intune, etc.) to update the files in the current installation directories. You can use the same software to update registry settings if necessary.
    Note: If you are also doing new installations during the update process, make sure that the two components are never installed in the same location. 


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