The Zoom Community is here!
We welcome all Zoom customers to come together on the Zoom Community to ask questions, find solutions,
and collaborate with peers. Login with your Zoom account credentials and start collaborating!

India e-mandate directive

Beginning October 1, 2021 the Reserve Bank of India (RBI) e-mandate directive will be taking effect for recurring payments using India Bank Cards. Visit our FAQ page for more information.

Frequently asked questions about being an OnZoom Attendee Follow

OnZoom Attendees can purchase tickets for a Webinar or Meeting event. They can also send or receive event tickets. 

This article covers:

Why did I receive an email from OnZoom gifting me a ticket?

Someone purchased a ticket for an OnZoom event and transferred the ticket ownership to you.

How do I join the OnZoom event listed on the ticket?

You can join the event directly from the ticket in the email or by signing in to your OnZoom account.

Why did I receive an email saying my ticket is no longer active?

The person who gifted you the ticket transferred the ticket ownership to another person.

How are events separated into the Upcoming, New, and Top User Picks sections?

  • The Upcoming section lists the events that will be starting the soonest.
  • The New section lists the events that were most recently published to the OnZoom Directory.
  • The Top User Picks section lists the events that have been favorited the most by OnZoom users.

Why can't I join a series event I registered for?

If you were removed from an event by the Host in an event series, you will not be allowed to join all other events that fall within that event series.