Frequently asked questions: being an OnZoom Attendee Follow

Overview

This article covers:

• Why did I receive an email from OnZoom gifting me a ticket?
• How do I join the OnZoom event listed in the ticket?
• Why did I receive an email saying my ticket is no longer active?

Why did I receive an email from OnZoom gifting me a ticket?

Someone purchased a ticket for an OnZoom event and transferred the ticket ownership to you.

How do I join the OnZoom event listed in the ticket?

You can join the event directly from the ticket in the email or by signing into your OnZoom account.

Why did I receive an email saying my ticket is no longer active?

The person who gifted you the ticket transferred the ticket ownership to another person.