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Configuring and assigning network profiles for Zoom Rooms devices Follow

Overview

You can add a network profile for your Zoom Rooms device enrolled in Zoom Device Management. This allows you to configure network settings and install certificates.

This article covers:

Prerequisites

  • macOS or iOS device enrolled in Zoom Device Management

Configuring a network profile

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Room Management, then Device Management
  3. On the device management page, click Configure.
  4. Enter the network profile settings. 
    Note: If you are configuring a Wi-Fi connection and need to select protocols and add client certificates, choose the Enterprise options under Security Type.
  5. (Optional) If you need to add a trusted server certificate, click Trust Certificates, then + Create Certificate
      1. Upload the certificate.
      2. Complete the other fields in the pop-up.
      3. Click Save
      4. Under Protocols, select a certificate.
      5. Note: If you have created multiple certificates, but only select one of them, the other uploaded certificates will be deleted automatically.
  6. After completing the fields, click Save or Save & Add Another to add additional network profiles.
    After saving, you will be brought to the Network Profiles Management page where you add add or manage network profiles.

Assigning a network profile

  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Room Management, then Device Management
  3. Click Network Profile Management
  4. Next to the profile you would like to assign to devices, click "..." and then Assign Devices.
  5. Select desired enrolled devices and click Assign.
    You can see the progress of the assigned network profiles in Installed Status on the Network Profiles Management page. After a few minutes, you can refresh the page. When the value of Installed Status is 100%, you can join the network from the enrolled devices.