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Managing and viewing OnZoom recordings for Hosts Follow

You can choose to include complimentary access to your OnZoom event's cloud recording with OnZoom ticket registration which will give registrants the opportunity to watch the event they registered for at their convenience, even if they didn't attend the event. This is an added benefit you can include with a ticket registration.

Enabling complimentary access to event recordings with ticket registration will:

  • Start the recording of the event automatically once the event starts. This ensures that the event is recorded, even if you or an Alternative Host forgets to start the recording.
    Note: For events that don't include access to event recordings with ticket registration, you will have to manually start the recording of an event.
  • Give all registrants—those who missed the event and those who attended the event—complimentary access to view the recording for 7 days after the recording is made available.

Note: Recordings cannot be downloaded, edited, deleted, or shared from the Zoom web client.

The recording will be posted automatically upon completion of the event, eliminating the need for you to manually upload the recording.

This article covers:

Prerequisites for managing OnZoom recordings

  • Zoom desktop client
    • Windows: 5.6.3 or higher
    • macOS: 5.6.3 or higher
  • Pro, Business, Enterprise, or Education account

How to view recording options

Registrants will be able to view the recording for the event they registered for only if you included complimentary viewing access with their ticket registration when you created the event.

How to manage recordings

View recordings

To see a list of all of your recordings:

  1. Sign in to OnZoom.
  2. In the top-right corner, click Manage.
  3. In the navigation menu, click Recordings.

Filter recordings

To filter the list of recordings by accessibility type:

  1. Sign in to OnZoom.
  2. In the top-right, click Manage.
  3. In the navigation menu, click Recordings.
  4. Click the filter iconfilter-button.png next to Recording Access.
  5. Select the Event Registrants or Only Me check box.
  6. Click OK.

How to watch a recording

To watch a recording:

  1. Sign in to OnZoom.
  2. In the top-right corner, click Manage.
  3. In the navigation menu, click Recordings.
  4. Find the event of the recording you want to watch.
  5. To the right of the event, click the ellipses more-button__1_.png, then click Play.

How to edit a recording

To edit a recording:

  1. Sign in to OnZoom.
  2. In the top-right corner, click Manage.
  3. In the navigation menu, click Recordings.
  4. Find the event that you want to edit.
  5. To the right of the event, click the ellipses more-button__1_.png, then click Edit.
  6. (Optional) In the Title section, enter the new title of the recording.
  7. (Optional) In the Description section, enter the new description for the recording.
  8. (Optional) Use the slider bar to trim the duration of the recording. After you finish trimming, the remaining portion (within the blue border) is saved as the new recording.
    • To trim (shorten) the beginning of the recording, drag the slider bar from left to right. The section that you trim off (outside of the blue border) will be deleted.
    • To trim (shorten) the ending of the recording, drag the slider bar from right to left. The section that you trim off (outside of the blue border) will be deleted.
  9. Click Save.

How to delete a recording

To delete a recording:

  1. Sign in to OnZoom.
  2. In the top-right corner, click Manage.
  3. In the navigation menu, click Recordings.
  4. Find the event of the recording that you want to delete.
  5. To the right of the event, click the ellipses more-button__1_.png, then click Delete Recording.
  6. Click Delete.