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Managing and viewing OnZoom recordings Follow

Overview

You can elect to include complimentary access to your OnZoom event's cloud recording with OnZoom ticket registration, which will give registrants the opportunity to watch the event they registered for at their convenience, even if they didn't attend the event. This is an added benefit you can include with a ticket registration.

Enabling complimentary access to event recordings with ticket registration will:

  • Start the recording of the event automatically once the event starts. This ensures that the event is recorded even if you or an Alternative Host forgets to start the recording.
    Note: For events that don't include access to event recordings with ticket registration, you will have to manually start the recording of an event.
  • Give all registrants—those who missed the event and those who attended the event—complimentary access to view the recording for 7 days after the recording is made available

Note: Recordings cannot be downloaded, edited, deleted, or shared from the Zoom web client.

The recording will be posted automatically upon completion of the event, eliminating the need for you to manually upload the recording.

This article covers:

Prerequisites

  • Zoom desktop client
    • Windows: 5.3.0 (52651.0920) or higher
    • macOS: 5.3.0 (52651.0920) or higher
  • Pro, Business, Enterprise, or Education account

Recording options

Registrants will be able to view the recording for the event they registered for only if you included complimentary viewing access with their ticket registration when you created the event.

You can enable several recording-related options when you create an event or edit an event draft.

Enabling the Record Host and all participants with video and audio enabled option will:

  • Place the record button in the event controls.
    Note: You will have to start the recording manually.
  • Record the event's Host and all participants who have their audio and video enabled.

Enabling the Include complimentary access to event's cloud recording with ticket registration option will:

  • Start the recording automatically once the event starts.
  • Record the event's Host and all participants who have their audio and video enabled.
  • Grant the event's registrants 7 days of viewing access to the cloud recording of the event once the recording is made available.

Managing recordings

To see a list of all of your recordings:

  1. Sign in to OnZoom.
  2. In the top-right corner of the page, click Manage.
  3. On the left-hand side of the page, click Recording.

To filter the list of recordings by accessibility type:

  1. Sign in to OnZoom.
  2. In the top-right corner of the page, click Manage.
  3. On the left-hand side of the page, click Recording.
  4. In the middle of the page, click the icon next to Recording Access.
  5. Check the box to the left of Event Registrants or Only Me.
  6. Click the OK button.

Watching a recording

To watch a recording:

  1. Sign in to OnZoom.
  2. In the top-right corner of the page, click Manage.
  3. On the left-hand side of the page, click Recording.
  4. To the right of the event you want to watch, click the ... icon, then click Play.

Editing a recording

To do a simple edit of a recording's details:

  1. Sign in to OnZoom.
  2. In the top-right corner of the page, click Manage.
  3. On the left-hand side of the page, click Recording.
  4. To the right of the event you want to edit, click the ... icon, then click Edit.
  5. (Optional) In the Title section, enter the new title of the recording.
  6. (Optional) In the Description section, enter the new description for the recording.
  7. (Optional) Use the slider bar to trim the duration of the recording. After trimming, the remaining portion (within the blue border) will be saved as the new recording.
    • To trim (shorten) the beginning of the recording, drag the slider bar from left to right; the section that you trimmed (outside of the blue border) will be deleted.
    • To trim (shorten) the ending of the recording, drag the slider bar from right to left; the section that you trimmed (outside of the blue border) will be deleted.
  8. Click on the Save button.