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Managing and viewing OnZoom recordings for Hosts Follow

Overview

You can elect to include complimentary access to your OnZoom event's cloud recording with OnZoom ticket registration, which will give registrants the opportunity to watch the event they registered for at their convenience, even if they didn't attend the event. This is an added benefit you can include with a ticket registration.

Enabling complimentary access to event recordings with ticket registration will:

  • Start the recording of the event automatically once the event starts. This ensures that the event is recorded even if you or an Alternative Host forgets to start the recording.
    Note: For events that don't include access to event recordings with ticket registration, you will have to manually start the recording of an event.
  • Give all registrants—those who missed the event and those who attended the event—complimentary access to view the recording for 7 days after the recording is made available

Note: Recordings cannot be downloaded, edited, deleted, or shared from the Zoom web client.

The recording will be posted automatically upon completion of the event, eliminating the need for you to manually upload the recording.

This article covers:

Prerequisites

  • Zoom desktop client
    • Windows: 5.3.0 (52651.0920) or higher
    • macOS: 5.3.0 (52651.0920) or higher
  • Pro, Business, Enterprise, or Education account

Recording options

Registrants will be able to view the recording for the event they registered for only if you included complimentary viewing access with their ticket registration when you created the event.

Managing recordings

To see a list of all of your recordings:

  1. Sign in to OnZoom.
  2. In the top-right corner of the page, click Manage.
  3. On the left side of the page, click Recording.

To filter the list of recordings by accessibility type:

  1. Sign in to OnZoom.
  2. In the top-right corner of the page, click Manage.
  3. On the left side of the page, click Recording.
  4. In the middle of the page, click the icon next to Recording Access.
  5. Select Event Registrants or Only Me.
  6. Click OK.

Watching a recording

To watch a recording:

  1. Sign in to OnZoom.
  2. In the top-right corner of the page, click Manage.
  3. On the left side of the page, click Recording.
  4. To the right of the event you want to watch, click the ... icon, then click Play.

Editing a recording

To do edit a recording's details:

  1. Sign in to OnZoom.
  2. In the top-right corner of the page, click Manage.
  3. On the left side of the page, click Recording.
  4. To the right of the event you want to edit, click the ... icon, then click Edit.
  5. (Optional) In the Title section, enter the new title of the recording.
  6. (Optional) In the Description section, enter the new description for the recording.
  7. (Optional) Use the slider bar to trim the duration of the recording. After you finish trimming, the remaining portion (within the blue border) is saved as the new recording.
    • To trim (shorten) the beginning of the recording, drag the slider bar from left to right; the section that you trim off (outside of the blue border) will be deleted.
    • To trim (shorten) the ending of the recording, drag the slider bar from right to left; the section that you trim off (outside of the blue border) will be deleted.
  8. Click Save.

Deleting a recording

To delete a recording:

  1. Sign in to OnZoom.
  2. In the top-right corner of the page, click Manage.
  3. To the right of the event's recording you want to delete, click the ... icon, then click Delete Recording.
  4. Click Delete.