Data center and dial-in regions relationship

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When customizing the data center regions, the web portal will display a warning notification if there’s a conflict with the dial-in or call-to countries.

For example, if you unselect Australia as a data center region, you will not be able to select Australia or New Zealand as a dial-in/call-to country.

The following table shows the relationship between the two settings. It explains the limitations to the dial-in/call-to countries based on the select data center region.  

Relationship between data center and dial-in from/call-to countries

Data Center

Dial-in/call-to countries

Comments

Australia

Australia
New Zealand

If you select Australia as a data center, you can dial-in from/call-to Australia or New Zealand.
If you unselect Australia as a data center, you can't dial-in from/call-to Australia or New Zealand.

Brazil*

NA

No countries affected

Canada

Canada

 

China

China

 

Germany

Germany

These 3 data centers belong to the European data center. If you select all European data centers, Zoom will provide PSTN services for these countries in Europe: Austria, Belgium, Denmark, Germany, France, Ireland, Netherlands, Portugal, Spain, Sweden, Switzerland, United Kingdom.

Ireland

Ireland

Netherlands

Netherlands

Hong Kong SAR 

Hong Kong SAR 

 

India*

NA

No countries affected

Japan

Japan

 

Mexico

Mexico

 

Singapore*

NA

No countries affected

United States of American

All other countries not in the above data centers

 

*Zoom does not have telephony services deployed in these three data centers, so these data centers have no impact on dial-in/call-to countries.

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