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Zoom Support Maintenance: 9/18/2021

Date and time: 9/18/2021 at 1PM PST for 10 hrs 30 min

We will be performing routine maintenance for Zoom Support. During this time, users may experience system delays or longer than expected wait times when contacting Zoom Support via phone, chat or web submission. All other request methods, based on your plan, will be available during this time. Please refer to for available contact options.

Affected components: Zoom Support Center

Deploying Zoom API Connector using Docker Follow


The Zoom API Connector, while normally deployed on a Windows-based host machine, can also be deployed using a Linux-based host in conjunction with Docker containers (software packages).


VM requirements

  • Host machine requirements:
    • 2 core processor
    • 8 GB of Ram
    • 20 GB of storage
  • Docker downloaded and installed on your host machine

Note: The above device requirements, support up to 200 endpoints


  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Room Management, then click Cisco/Polycom Rooms.
  3. Click the API Connectors tab.
  4. Click Add API Connector.
  5. Fill out the following fields:
    • API Description: The name/description of the API connector
    • Private Networks: The private network ranges of devices, the API connector can provision.
      Note: If creating more then one API Connector, you can not use overlapping IP ranges.
  6. Click Finish when done.
  7. Download and unzip the Zoom Room Connector Runner files.
  8. Open and edit the file.
  9. Replace {{*}} in the following lines, with your Connector ID and Private Key:
  10. Save the changes to the file.
  11. Grant executable permissions for the script by running the following commands:
    cd ./zoom-connector-runner
    chmod +x
  12. Run the script.