Zoom Software Quarterly Lifecycle Policy

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On November 5th, 2022, customers will be required to update their Zoom client to version 5.8.6 or higher, in order to prepare for a new quarterly minimum version schedule. Afterwards, Zoom will require a new minimum version every 3 months (the first weekend of February, May, August, and November), and for each new enforced minimum version, we will also provide the next version Zoom will be enforcing and the exact date of that enforcement. Additionally, Zoom will make an effort to support a given version of the client for at least 9-months before it is considered end of life, at which point users will be prompted to update to the minimum version or higher.

This change is in line with industry practices and designed to help ensure that Zoom users receive the latest Zoom features, as well as any privacy and security enhancements we make to the platform. Please note that while there will be a minimum Zoom client version required, we may require additional updates outside of this release window to address additional security or compliance features. We encourage customers to refer to our release notes for any included security enhancements or Security Bulletins to learn more about fixed issues.

The table below identifies the minimum versions of each Zoom product required on the dates as noted:

Product Upcoming enforcement Next enforcement Following enforcement
November 5, 2022

February 4, 2023

Early May 2023
Zoom client

(Windows, macOS, Linux, iOS, Android, Intune and Blackberry)

5.8.6 5.10.3 TBA
Zoom Rooms
(includes Zoom Room Controllers * and Zoom Room Whiteboards)
5.8.3 5.10.3 TBA
Zoom Phone Appliances 5.8.6 5.10.3 TBA
Outlook plugin ** 5.8.6 5.10.3 TBA
VDI client 5.5

5.5.6

TBA
VDI plugin *** 5.5

5.5.6

TBA
Virtual Room Connector 5.9.8222

5.9.8222.20220415

TBA
Meetings Connector 4.8.20220815.130

4.8.20220815.130

TBA
Recording Connector 5.1.0.65.20211115

5.1.0.65.20211115

TBA
Meeting SDK (Native) 5.9.0

5.10.3

TBA
Video SDK (Native) 1.2.0

1.3

TBA

Meetings SDK (Web)

-

2.1.1

TBA

Video SDK (Web)

-

1.2.0

TBA

* Note: Zoom Room Controllers will not be included in this enforcement until February 2023.

** Note: The Outlook plugin will not be enforced for the foreseeable future, but we still highly recommend updating to these noted versions, or migrating to using the Outlook add-in instead.

*** Note: The VDI plugin will not be enforced with the November 2022 enforcement, but Zoom highly recommends updating to this version to stay on track for future enforcements. Please be aware that if the policy PingServerFromThinClient has been enabled on the virtual desktop, VDI plugins below the minimum version will still be blocked as a consequence of the November enforcement.

As always, we recommend you regularly download and update to the latest version of the Zoom software by checking for updates within the Zoom client or by navigating to zoom.us/download to take advantage of all Zoom’s latest security and functionality features. Users on older versions of Zoom may be at risk for bugs and vulnerabilities that have been resolved in more recent versions.

See the Zoom Marketplace Developer documentation for information about the SDK minimum version policy.

Frequently asked questions

Why is Zoom moving to a quarterly minimum version schedule?

As a best practice, customers should always be on the latest version of any software they are using as each release includes important feature updates, enhancements, and bug fixes. We understand that it isn’t always possible for organizations to update all employees and need additional time for software reviews. With this in mind, we are updating the minimum client version every 3 months. We will provide 90-days notice for the next minimum version requirements, which are detailed in the chart above.

Does this new release window include all Zoom products and services (Zoom Phone, CRC, etc.) or only the Zoom Client?

This policy will affect the Zoom client for meetings (Windows, macOS, Linux, iOS, Android, Blackberry, and Intune), Zoom Rooms (including Whiteboards, but not Zoom Room Controllers with the November enforcement), Zoom Phone Appliances, Outlook Plug-in, Browser Scheduler Extensions, VDI Client and Plugin, Virtual Room Connector, Meetings Connector, Recording Connector, Meeting SDK, and Video SDK.

Which Zoom Room Devices will be required to be updated by November 5, 2022?

All devices (Mac, Windows, and Android) running Zoom Rooms software will be required to be updated by November 5, 2022. Devices running Zoom Room Controller software, such as the Zoom Room controller and Scheduling Displays, will not be enforced until February 4, 2023. 

Will users be able to use Zoom Chat, Zoom Phone, Zoom Meetings, Zoom Webinars, etc. when using an unsupported version after the enforcement date?

If they are already signed-in to the client, they will only be blocked from joining meetings or webinars, but can use Zoom Team Chat and Zoom Phone as is. However, if they are not already signed-in, they will be blocked from signing-in and unable to use any functions of app until they update beyond the min version.

What happens when customers are approaching the minimum version and do not update in time?

Customers will be prompted to update the Zoom meeting client to the current minimum version before they can sign in or join a meeting/webinar. If unable to immediately update, they will be provided the option to join a meeting through the web client instead. Users will only receive a notification if the Zoom client is below the minimum version.

If you have prompts disabled at the device level, the administrator will be responsible for applying updates. For other products, such as the Zoom Scheduler extensions for Chrome and Firefox or the Zoom Room Scheduler, the scheduling functionality will be disabled and a warning will be displayed.

How often will there be new releases?

Zoom releases bundled updates regularly to help mitigate backwards compatibility issues for most products, and because of these regular release cadences, there will be multiple versions available between the minimum version and the latest version. To see historic release cycles, please refer to our release notes.

How long can customers expect a given version release to be supported?

Zoom will make an effort to support a given version for at least 9-months before it falls below the minimum version.

How can customers see which versions their users are running?

As an admin or owner you can view which versions users on your account are running through the Dashboard or within the user management portal by filtering by client type. Individual users can check the version directly in the desktop client and mobile app.

Do customers have the ability to choose which version they would like to be on?

No, Zoom only provides the latest version through the client and our website.

Am I secure if I’m not on the latest version of Zoom?

Zoom is committed to enhancing the security of its products and services, and protecting customers from external threats. We recommend users use the latest Zoom software with all current security updates. Users can easily check for updates and upgrade by visiting our website. We always encourage customers to look at our release notes for any included security enhancements. Customers can also look at our Security Bulletins to learn more about fixed issues.

What happens if a major vulnerability is detected and fixed? Will Zoom deploy additional updates and/or make forced updates?

In the case of an urgent security or other matter, Zoom may choose to release a forced or prompted update, and customers will have to update to the latest version of the client to be on the most secure version. Zoom reserves the right to release or push out forced, off-schedule updates to help keep customers secure.

Why is the Zoom ChromeOS app not listed? 

As support for ChromeOS apps are being phased out across all operating systems, Zoom will begin ending support for its Chrome OS App in August 2022, with it being fully phased-out by February 1, 2023. Learn more about this timeframe and how to migrate to the Zoom PWA

Frequently asked questions regarding VDI

I cannot update my Zoom Room or VDI client myself. How can I have my Zoom Room or VDI client updated?

Zoom Rooms and VDI clients can only be updated by account admins. Admins can remotely update the Zoom Room software through the Zoom web portal, while the VDI client is deployed through your VDI environment.

Are VDI Plugins required to be updated with the VDI Meeting Client as well?

Yes, the VDI Plugin and Meeting Client must be updated as of November 5, 2022, with the minimum version detailed in the chart above. Customers are strongly encouraged to upgrade the VDI Plugin to the same version as the VDI client to benefit from the latest improvements in performance and new features.

Will VDI client/plugins only be supported for 9-months?

Due to technical limitations and considerations, many products will be supported beyond 9 months, but this is the minimum we are striving for. For example, at the first enforcement date, the supported VDI client and plugin will be 18 months old and we will strive to maintain this lifespan for VDI clients and plugins, but Zoom reserves the right to change this policy in the future. Zoom still encourages account admins to keep Zoom products as up-to-date as possible.
For more information, see the managing VDI minimum client versions article.

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