Enabling cloud recording

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Enabling cloud recording allows hosts to record their event in the Zoom cloud. By default, this setting is automatically enabled for all paid subscribers.

You can also modify cloud recording management settings for hosts, such as automatic recording, require a passcode to view cloud recordings, and set a deletion period for cloud recordings. Hosts can modify individual cloud recording settings for basic and advanced settings for their cloud recordings as needed.

This article covers:

Prerequisites for enabling cloud recording

  • Pro, Business, Education or Enterprise account
  • Account owner or admin privileges to modify account- and group-level settings
  • Licensed user

How to enable or disable cloud recording

Account

To enable or disable cloud recording for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation menu, click Account Management then Account Settings.
  3. Click the Recording tab.
  4. Click the Cloud Recording toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
  6. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.
  7. (Optional) Select any additional basic and advanced cloud recording settings as needed, such as save chat messages, display participants' names in the recording, or add a timestamp to the recording.

Group

Note: If you signed up for a new Zoom account after August 21, 2021; or the New Admin Experience is enabled on your account, the Group Management page has been renamed to Groups.

  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation menu, click User Management then Group Management.
  3. Click the applicable group name from the list.
  4. Click the Recording tab.
  5. Click the Cloud recording toggle to enable or disable it.
  6. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon , and then click Lock to confirm the setting.
  8. (Optional) Select any additional basic and advanced cloud recording settings as needed, such as save chat messages, display participants' names in the recording, or add a timestamp to the recording.

User

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Settings.
  3. Click the Recording tab.
  4. Click the Cloud Recording toggle to enable or disable it.
  5. If a verification dialog appears, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked and must be changed at either the group or account level. Contact your Zoom administrator for assistance.
  6. (Optional) Select any additional basic and advanced cloud recording settings as needed, such as save chat messages, display participants' names in the recording, or add a timestamp to the recording.

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