Cloud recording storage capacity

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You can store, stream, and download your cloud recordings from the Zoom cloud. This article details the standard cloud recording storage capacities, as well as the costs for additional storage for your account. 

An email alert will be sent to the billing admin when usage is at 80% of the subscribed storage limit. If the storage limit is reached during a recording, the meeting will continue to record until it is ended.

Learn more about managing cloud recording storage usage or how to view your available storage.

This article covers:


  • 1 GB equals 1024 MB
  • 0.5 GB equals 512 MB

Prerequisites for cloud recording storage

  • Pro, Business, Education, or Enterprise account

Cloud recording storage capacity

The following table goes over the amount of storage capacity available for each plan:

Plan Type Included Meeting Recording Storage Capacity Included Zoom Phone Calls & Voicemail Storage Capacity
Pro 5 GB/Licensed User Unlimited
Business 5 GB/Licensed User Unlimited
Business Plus 10 GB/Licensed User Unlimited
Education 0.5 GB/Licensed User Unlimited
Enterprise Unlimited Unlimited
Zoom Rooms 1 GB/Zoom Room Unlimited

Note: Cloud recording storage is pooled at the account level. For example, a Business account with 10 Licensed users gets a total of 50 GB of available cloud recording storage capacity to use across the account.

Additional cloud recording storage

Pricing for additional storage (US Dollars):

Plan Storage Additional 1 GB
$10 per month 30 GB $1.5/GB
$40 per month 200 GB $1.5/GB
$100 per month 1 TB $0.5/GB
$500 per month 5 TB $0.1/GB

Note: The overage amount will be calculated based on the highest usage of Cloud Storage during the billing period.

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