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Cloud recording storage capacity
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You can store, stream, and download your cloud recordings from the Zoom cloud. This article details the standard cloud recording storage capacities, as well as the costs for additional storage for your account.
An email alert will be sent to the billing admin when usage is at 80% of the subscribed storage limit. If the storage limit is reached during a recording, the meeting will continue to record until it is ended.
Learn more about managing cloud recording storage usage or how to view your available storage.
This article covers:
Notes:
- 1 GB equals 1024 MB
- 0.5 GB equals 512 MB
- You can review this article for more information on PAYG versus Commitment/Commit on your Cloud Recording charges.
Prerequisites for cloud recording storage
- Pro, Business, Education, or Enterprise account
Cloud recording storage capacity
The following table goes over the amount of storage capacity available for each plan:
| Plan Type | Included Meeting Recording Storage Capacity | Included Zoom Phone Calls & Voicemail Storage Capacity |
|---|---|---|
| Pro | 5 GB/Licensed User | Unlimited |
| Business | 5 GB/Licensed User | Unlimited |
| Business Plus | 10 GB/Licensed User | Unlimited |
| Zoom One for Education Core or Legacy Site | 0.5 GB/Licensed User | Unlimited |
| Zoom One for Education - School and Campus | 5 GB/Licensed User | Not included |
| Zoom One for Education - School and Campus Plus | 10 GB/Licensed User | Zoom Phone Pro + Unlimited Regional Calling (including DID) |
| Zoom One for Education - Enterprise Essentials | 10 GB/Licensed User | Not included |
| Zoom One for Education - Enterprise Plus | Unlimited | Zoom Phone Pro, Common Area Phone, Power Pack |
| Zoom One for Education - Enterprise Premier | Unlimited | Zoom Phone Pro + Unlimited Regional Calling (including DID), Common Area Phone, Power Pack |
| Zoom Rooms | 1 GB/Zoom Room | Unlimited |
Note: Cloud recording storage is pooled at the account level. For example, a Business account with 10 Licensed users gets a total of 50 GB of available cloud recording storage capacity to use across the account.
Additional cloud recording storage
Pricing for additional storage (US Dollars):
| Plan | Storage | Additional 1 GB |
|---|---|---|
| $10 per month | 30 GB | $1.5/GB |
| $40 per month | 200 GB | $1.5/GB |
| $100 per month | 1 TB | $0.5/GB |
| $500 per month | 5 TB | $0.1/GB |
Note: The overage amount will be calculated based on the highest usage of Cloud Storage during the billing period.
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