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Enabling or disabling a passcode for Personal Audio Conference Follow

Overview

If you want to add a passcode to your Personal Audio Conference (PAC), you can enable this feature to make your Personal Audio Conference (PAC) meeting more secure. Participants are required to enter the passcode before joining the conference. Enabling a passcode also allows you to add a listen-only passcode. If enabling a PAC passcode, you can configure your PAC settings to view or change it.

This article covers:

Prerequisites

Account

To enable or disable Require a passcode for Personal Audio Conference for all users in the account:

  1. Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
  2. In the navigation panel, click Account Management then Account Settings.
  3. Click the Meeting tab.
  4. Under Security, click the Require a passcode for Personal Audio Conference toggle to enable or disable it.
  5. If a verification dialog displays, click Enable or Disable to verify the change.
  6. (Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.

Group

Note: If you signed up for a new Zoom account after August 21, 2021; or the New Admin Experience is enabled on your account, the Group Management page has been renamed to Groups.

To enable or disable Require a passcode for Personal Audio Conference for a group of users:
  1. Sign in to the Zoom web portal as an admin with the privilege to edit groups.
  2. In the navigation panel, click User Management then Group Management.
  3. Click the applicable group name from the list.
  4. Click the Meeting tab.
  5. Under Security, click the Require a passcode for Personal Audio Conference toggle to enable or disable it.
  6. If a verification dialog displays, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
  7. (Optional) If you want to make this setting mandatory for all users in the group, click the lock icon , and then click Lock to confirm the setting.

User

To enable or disable Require a passcode for Personal Audio Conference for your own use:
  1. Sign in to the Zoom web portal.
  2. In the navigation panel, click Settings.
  3. Click the Meeting tab.
  4. Under Security, click the Require a passcode for Personal Audio Conference toggle to enable or disable it.
  5. If a verification dialog displays, click Enable or Disable to verify the change.
    Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.